Walgreens 467 Salem Street, Medford, MA 02155

"Used to be my go to place to get prescriptions, but has gone downhill fast in recent years. The last three visits for what should have been routine RX pickups resulted in hour+ long waits. Once the employee forgot to tell me they were out of the antibiotic I needed even though I was in the waiting area. Twice the credit card machines were broken. Half the staff are miserable. I'll be going somewhere else after another bad experience today"

"Super fast, clean and organized pharmacy, even my medicine package was well taken care of in a nice preservative poly bag. Thank you!"

"I went in for a prescription, and the person who tended to me was disrespectful. She would not answer a question of why my prescription was not ready, I left then came back, same person and again told to wait, and another pharmacist took care of me, as the first person just didn’t want to take care of my transaction. I’m thinking of taking my business elsewhere. I don’t appreciate being bullied at the pharmacy."

"I’ve been trying to get prescriptions transferred over (CVS’) fault, but out of the 5 or 6 times I’ve called only once has someone been patient and kind at this Walgreens. I just got off the phone again and was given the biggest attitude for just updating the pharmacy on which CVS to call to transfer. I wanted all my scripts sent here from now on but if I have to deal with this attitude all the time I may not."

"I went in to get my prescription after being at urgent care, I selected this location because the website and google said pharmacy was open till 8. When I got to the store at 6:59 there was a sign that said new pharmacy hours were closing at 7… I walked up to the pharmacy at exactly 7 and the pharmacist behind the counter was helping someone and there was one person in line in front of me. She agreed to help those two people because they were just picking up and said she could not help me, I asked even for pick up like them? and she said no the registers are closed… I understand they were closing but nothing online was updated with new hours and she was easily helping two other people, very frustrating when you need an urgent prescription with no sympathy or good customer service from staff."