CVS 85 High Street, Medford, MA 02155

"The pharmacy supposed to open at 9:00 am, it is 9:18 am. Still closed. No one here to tell us when they will open. One of the waiting people called the manager, the answer was that the pharmacist forgot his keys at home and we all have to wait for him/her god knows till when."

"Multiple poor pharmacy experiences, no timely communication with customers and pretty bad attitudes. You can no longer call and get someone on the phone in a timely manner - you’re forced to leave a voicemail and HOPE they call you back (they won’t). There were 6 people working when I stopped in recently, but they said they couldn’t call me back because they were short staffed... I couldn’t get there during the day because I was working and by the time I got the info I needed, my doctors office was closed for the weekend. Not sure why they’re hiring people unhappy with or ill-equipped to work a customer-facing job. Witnessed multiple people unable to get their Rxs filled and all walked away confused and upset."

"if i could give this pharmacy NEGATIVE stars i would. i have been using this CVS for 3 years and i can't even keep track of how many times they have messed up my Rx. i can't use walgreens with my health insurance but i will definitely be moving to another CVS location. multiple times i have been waiting for an Rx on order for over a week only to have them eventually say "oh your rx just expired" or "oh you have no refills left" even though i had verified with them that things were fine. i have had them say "oh yes it's going to be all set you can pick it up tomorrow" only to show up the next day and have them say "oh you have no refills". repeatedly."

"I love to shop at CVS in Medford. The employees are very friendly and knowledgeable. They always greet me with a smile and are happy to help. I always get amazed discounts with all the coupons that are available. Thank you CVS for making my visit amazing."