CVS

"Pharmacy is slow in filling prescriptions. Fails to disclose if the medication prescribed is available or not available."

"The hard-working pharmacy staff always provides excellent service for all customers. 10 STARS also for the front store staff for always being helpful, knowledgeable and kind. THANK YOU!"

"This is specific to the pharmacy. It lacks staffing, the wait times are forever and day, whether in person or on the phone (waited 28 minutes on hold) while in line in person to try to cut down on time. The customer service at the pharmacy is atrocious, they lack people skills. This could be due to the short staffing but honestly I am not sure that will change their soft skills. There is one person who is pleasant and apologetic but the others are just too busy to care, they never say hello, its name, date of birth and sorry its not ready please have a seat for 20 plus minutes, this is after receiving a text alert saying the RX is ready. I have given the pharmacy several opportunities to make it right, to date it has not happened. I changed over to Walgreens where they greet you, call your physician without having to be asked and how who you are when you arrive. Maybe, just maybe CVS will take a page out of the Walgreens playbook. The comment won't let you post unless you give at least a start, I would have given 1/2 if it was an option. The store itself is wonderful, courteous and always willing to help. Love the upfront staff, I make it my go to for as many things as possible, other than the pharmacy as of recent."

"AWFUL! HORRIBLE pharmacy & customer service. Worst CVS in the country! I had a knee replacement a few weeks ago & can't drive yet so someone has to pick up my scripts. I have called 5 times in the last 3 weeks & waited no less than 14 minutes just to get a person EVERY TIME! I just hung up after 22 minutes! Then I called twice to get the main store to see if there was anyone in the pharmacy. It just rings & rings. My blood is boiling right now I'm so annoyed. This happens all the time. And they aren't even nice when you finally do reach someone! No wonder they keep sending me 32% off coupons. They can keep their coupons & use the money to hire someone ti actually answer the phone."

"This CVS location is very well-stocked and clean. The staff and pharmacists are friendly and helpful. Fair amount of groceries and the usual convenience store items."