CIT Group (Portsmouth Office) 155 Commerce Way, Portsmouth, NH 03801
About the Business
The CIT Group Portsmouth Office is a finance institution located at 155 Commerce Way in Portsmouth, New Hampshire. As one of America's largest family-controlled banks, it has been led by members of the same family for three generations. The institution offers bank deposit products through First Citizens Bank, a member of FDIC and an Equal Housing Lender. In addition to their financial services, they also support Teen Cancer America to improve the quality of care for teenagers. Recently, First Citizens Bank has acquired Silicon Valley Bridge Bank, expanding their reach and services.
Photos
Hours open
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews
"I financed a 30 foot gooseneck trailer and a 16 foot gooseneck dump trailer through them in 2016 and everything was very professional, friendly and everything was great... Very professional experience."
"Referred to this finance company to finance shop equipment. After a couple days I called to check the status, got a call back shortly after, told I was denied, no explanation other than I would get a letter in the mail within 30 days. Guy on the phone said it’s just not approved. It’s a blessing, the reviews speak volumes. Surprised the other company referred me. It’s going up the chain there. They don’t need to do business with these clowns."
"I gotta say this is the worst bank I have every dealt with. I get put on hold all the time when it comes to customer service and then the connection drops. I have to got through 20 steps to get there and I am sick of it. We have shown them proof of insurance and they stopped charging me for 2 months then started doing it again. They have breached the contract this time. They only refunded us 1000 ish dollars of the 10500 of insurance we already had. They charged an additional 130 dollars on payments of 580 dollars a month. I pay that in full coverage with liability alone for the truck!"
"Terrible customer service experience. I reached out to multiple CIT professionals on numerous occasions over three years with my company, yet never received a response. We attempted to terminate our leases with CIT, but were unable to connect with anyone to do so. The only time they contacted us was to receive updated payment information after we cut off their access to our bank account. In addition to numerous headaches, CIT also costs us thousands of dollars due to their lack of responsiveness. The company would autodraw from our account without sending a corresponding invoice. We are very excited to finally be done with CIT."
"My company was approved for $150,000 equipment loan, I only needed $4,000. After several conversations I signed the contract (which by the way, the monthly payment was higher they originally quoted), they charged $231 from my account and said I just needed to wait for the equipment. 2 week passed without any information and decided to send them an email, which was answered with the following message: " our company decided not to give you the loan, sorry, have a great day". Really? After a month, being approved (Not pre-approved) for a loan 40 times higher the amount that I requested, signed the agreement and charge my account? This is a scam and you have to avoid giving your information to this company."
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