Metro Credit Union - Chelsea - Broadway 365 Broadway, Chelsea, MA 02150
About the Business
Metro Credit Union - Chelsea - Broadway is a financial institution located at 365 Broadway in Chelsea, Massachusetts, United States. As an ATM and finance institution, we offer a range of services to help you achieve your financial goals. Our Investment Advisors are here to assist you in reaching your goals, while also ensuring that your valuables are protected by trusted individuals.
Whether you're looking to consolidate debt, build credit, or track business expenses, we have products and services to meet your needs. From vehicle loans to insurance coverage for your business, we have a variety of options to help you achieve financial independence. We also offer workplace banking options to attract and retain top employees, as well as financial scholarships for recent high school graduates.
Our diverse savings accounts are designed to help you save for the future, while our team of experts is available to provide guidance and assistance whenever you need it. We are dedicated to building a strong relationship with our customers, offering innovative digital products that cater to your specific needs.
At Metro Credit Union - Chelsea - Broadway, we are committed to giving back to the community and providing products that feel tailored just for you. Please note that by visiting our website, you are subject to our privacy and security policies. Wherever life takes you, we are here to help you every step of the way.
Photos
Hours open
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews
"Having around six $35 fees in one statement turns me off. Will be closing and opening an ALLY BANK account online with no overdraft fees. And rated around 4. 5.Being 72 doesn't mean I'm senile YET!"
"Worst service I’ve ever seen! Been lied to by one of the tellers regarding overdraft protection laws. I told her I didn’t want overdraft on my account that if their are no funds I want it declined been told 3 times but the teller Ana that it was not possible also I called to freeze an account because the person was in a coma.. got charges on the account of $100 and overdraft fees of $500 when we were told the account was frozen till the person comes out of the coma. Meaning nothing would go in and out but they lied.. went to the Chelsea branch to figure it out and they gave me a paper told me to figure it out myself. WORST CUSTOMER SERVICE EVER!!!"
"Terrible customer services. A virus has totally crippled Metro Credit Union. What did you do with your stimulus money ? Won’t be long before a run on the banks. Good luck. Ha ha ha"
"An ode to my wasted lunch break. I was recently married and at long last it has come time to open a joint checking account! My lovely bride and I pack in a truly ridiculous number of documents. Passport for each of us, photo ID, marriage certificate, just in case! Will it surprise you to learn then that we were unable to open our account, merely because my wife did not yet have her updated drivers license with our new address on it. Bear in mind, our notarized certificate of marriage bears our shared address. The icing on the cake to my wasted trip here was the teller failing to return our marriage certificate afterwards. Really a stellar attention to detail displayed there. I've banked with MCU for years now, but this experience has honestly convinced me I should consider moving my money elsewhere. Inflexibility, and no way to find out the information necessary to set this account up online? Really an awful customer experience."
"Great service. Convenient location. Small lot a few doors down but this location just a 'satelite location' here for costumer convince only. It's a small branch - they have a full sized branch 1/4 mile away with offices, plenty of staff, all different departments, and plenty of parking. Great rates and great account options."
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