Avidia Bank
270 Cochituate Road, Framingham, Massachusetts, United States
About the Avidia Bank
Avidia Bank is a trusted financial institution located at 270 Cochituate Road in Framingham, Massachusetts, United States. As a full-service bank, Avidia offers a wide range of financial products and services to meet the needs of individuals, businesses, and communities. With a commitment to customer service and community involvement, Avidia Bank is dedicated to helping clients achieve their financial goals and build a secure future.
Photos of Avidia Bank
270 Cochituate Rd, Framingham, MA 01701, United States
Opening hours of Avidia Bank
Monday:
08:30 - 16:00
Tuesday:
08:30 - 16:00
Wednesday:
08:30 - 16:00
Thursday:
08:30 - 18:00
Friday:
08:30 - 16:00
Saturday:
08:30 - 12:00
Sunday:
Day off
Reviews of Avidia Bank
"I have never had a banking experience go so smoothly in my life. Tom from the Framingham branch was extremely attentive and went above and beyond my expectations throughout the loan process."
"Amazing bank for local businesses. We have been with Avidia for the entire existence of our dental practice. Expertise with a family-feel.... can't be beat!"
"Tom was extremely helpful and was very patient listening to my issues. - Perfect example on how customer service should be -everyone at the Framingham branch is very friendly and helpful every time I go in-"
"Interesting all the five start reviews, as a small business owner this bank was a nightmare. I hate writing bad reviews but since this experience almost cost my sanity I want to warn other…to keep short: 1) They can’t issue a card at this branch, if you need a card will take few weeks to get one. Most banks now can issue a card right away. 2) They subcontract most services….credit card line is in Florida. I had an unauthorized transaction in my card I had to contact a 3rd party company to file a claim. Issue resolved but had to deal with a company outside Avidia took 3 weeks but got my money back. 3) Staff turnover, for the first year I understand the changes but every time you go there there is a new person. Currently staff means well but still learning the jobs and gave me wrong information. They kindly apologized but I got screwed over. Very young tellers/managers….No senior branch staff as the bank is new. 4) Never met the brand manager as he is on “vacation” every single time I had a major issue, the assist manager was there but again unable to make any decisions. 5) Randomly declined deposits via the app because I did not write the full sentence on the check: “For mobile deposit with Avidia only” - I can’t do that as a business owner for every single check, asked for a stamp was told to go to Staples. - You better off going with big banks right I am happy with TD bank….I would not waste time with Avidia"
"The level of personalized care, friendliness, and consultation I receive from the Framingham crew has far exceeded my expectations. I enjoy coming into the branch as I already know everyone since becoming a customer several weeks ago. Great experiences with everyone : Maud, Dom, Tom, Roya, Rayanna, and Leslie. They say what they do and do what they say. Thank you so much for everything and I look forward to working with you for a long time."
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