Wave Federal Credit Union 480 Greenwich Avenue, Warwick, RI 02886

"Terrible attitude towards customers? Ahold go out business ? Idiots!"

"Wonderful Staff! And Very Inviting. Like family... I found that they really take the time to listen to you ...They approved me for a moderate loan. To help with a few debts. And gave me the opportunity to build a solid foundation with them. Definitely Recommend this Credit Union!"

"I wish I could give them zero stars. This is a bank with garbage customer service, incredibly archaic software systems, and the employees/team members there might as well be living in the dark ages in terms of education. Where do they find that uneducated of employees! Then let's talk about customer device. Incredibly rude. When you ask for services ANY OTHER bank provides they think you have three heads for asking. They don't even use full amount on numbers in their account numbers and refuse to provide routing numbers to transfer money in. I'm appalled at what a terrible place this is. They can't possibles understand why someone would want to process transactions online. DO NOT SUPPORT THIS SEVERELY UNEDUCATED poor excuse for a business. They are lucky they began with the clients of a large corporation who incentives their employees to go here. If they didn't they would have zero existing clients since they can't attract any new ones. Impressive."

"Had high hopes when I met with them originally. Appeared eager to help. Made up a story about jumbo loan products on a HELOC and immediately cut LTV lending rate without further explanation. Loan officer and underwriter played off each other and then changed blame to an unknown third party at the bank. Went to BankRI with same information and they were able to complete the transaction without a hiccup. I have worked with many local banks and credit unions commercially and residentially, I thought it would be the same experience with Wave. Stay away, don't waste your time. There are too many banks too work with locally that care much more about your business than these people."

"As an Account Executive for the #1 wholesale lender in the country I get to work with brokers all across the nation from the west coast to the east coast. I would highly recommend Wave Federal Credit Union to anyone looking to purchase or refinance. I have been working with Wave Federal Credit Union for 3 years. Year after year, they consistently close loans in 21 days or less! They continuously provide transparency and reliability throughout the entire loan process to their clients making closing loans with them simple and easy. I would recommend them to my own family members and I look forward to our continued partnership. Call Wave Federal Credit Union today for your mortgage needs!"