Mill City Insurance Inc
About the Business
Mill City Insurance Inc is a reputable insurance agency located at 493 Westford Street in Lowell, Massachusetts. With a commitment to providing top-notch insurance services to individuals and businesses in the area, our team of experienced agents is dedicated to finding the best coverage options for our clients. Whether you are in need of auto, home, life, or business insurance, we are here to help you navigate the complex world of insurance and protect what matters most to you. Contact us today to learn more about how we can assist you with your insurance needs.
Location & Phone number
493 Westford St, Lowell, MA 01851, United States
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
12:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM
Sunday:
Closed
Reviews
"They were extremely friendly and able to get my plates and registration taken care of all the in one place. Convenient and they also got me an affordable plan which was nice. ***Edit They signed me up for 2 policies without my knowledge. I called them to cancel it. I got another cancellation notice 2 weeks later and when I tried to call and verify all the information to make sure it's actually cancelled the girl was extremely rude and hung up on me."
"long waiting not minutes but days .. ask about it gotten a bad attitude rude people long waiting process."
"This place is the worst they never answer the phone they are no help what's so ever this place needs better workers that are going to do there job this place sucks"
"My BIL payed them extra a week ago for them to transfer his registration, still doesn't have it. When asked about it was told he should have done it himself. What did he pay them for? I told him to get a new insurance company. They have major attitudes and don't follow through with stuff you pay them for"
"Sometimes they can leave you waiting for days just to hear back from them, or if you're on hold they'll hang up after 15min. Their prices are pretty high up when getting a policy and sometimes you won't get a confirmation letter or anything pertaining to your policy. It's been a month and I have no idea what they put my policy under and what the policy information is. They never pick up the phones either. At times they can be unprofessional. They need to hire better Reps than what they have now."
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