The Frank Massin Insurance Agency

"My car was recently broken into while I was out of town over a holiday weekend. The passenger-side window was completely shattered, a major issue in the dead of winter. I was able to connect with Sarah despite it being a holiday weekend, and she started the claim process immediately, ensuring that I could schedule the repair immediately. The entire claim process, including my vehicle repair was finished within 3 days. We've been clients of The Frank Massin Agency for several years and anytime we've had a claim or question, they have provided immediate, expert advice, and representation. Thank you for exceeding my expectations and delivering excellent customer service!"

"I was very happy to switch to a local insurance agency just for the ease of talking to a real person close by. It was also nice to know they are committed to helping in our community through different organizations. Then I was rear ended and was even happier I had made the switch. Even though I dealt with the other driver’s insurance I felt supported by the team at The Frank Massin Insurance Agency and knew that if anything went wrong, they were there for me. I highly recommend."

"Thrilled to be a new customer at Frank Massin Insurance. Kristin not only discovered I was way under insured she corrected it and saved me money !! Great comfort knowing I can talk to a real person in a local place when needed. So glad my friend recommended them to me Daniel Sousa"

"Charlie Massin is a great insurance agent! For commercial liability, professional liability, general liability these guys do a great job. With so few truly independent agencies left it is rare to find a family owned and operated operation. This multi-generation business is a great example of how local agencies have a huge advantage serving local businesses. Charlie took the time to understand my business so that I got the coverage I need. When something comes up and I have a question or need to make a change he is there to help. He also helped me to find the best insurance companies for my business including AmTrust Financial, Tristate, and Acadia Insurance which serves small and medium businesses like mine in New York and New England. Highly recommended."

"Highly recommend the Frank Massin Agency for any and all of your insurance needs. They are very knowledgeable and were able to update all of our policies (auto, home, farm, commercial auto, umbrella, recreational vehicle, etc), offer honest suggestions and recommendations for insurance products, and increased our coverage while saving us a significant amount of money over our previous policies. The Frank Massin Agency always provides us with friendly and responsive customer service, on a personal level you don’t get from big agencies, and we feel very comfortable in their hands!"