BRADY AGENCY,

50 Delaware Avenue, Delmar, NY 12054

"Neal was initially extremely kind and helpful, up until he became unprofessional, short-tempered and hung up the phone in the middle of a conversation. In terms of efficiency, this company seems to be doing well but the lack of professionalism is astounding and I cannot emphasize enough how poor of an experience this was."

"Don’t waste your time calling. Just got off the phone with one of the agents and he’s telling me to call Capital one to ask where to send the binder to? Is this guy a rookie? Has he not heard of the fax machine? My first time shopping for a policy on my own and I run into these guys. The worst…."

"I am not anonymous Yes I was in contact with your office, I’m not sure what you are rambling about. I left my review directly after speaking with someone “You should have a license driving is a privilege” Oh I know you remember me now Remember you hung up the phone afterward Post your alleged phone records my phone has already a new call log but I’m sure there is a record of the call somewhere"

"I have worked with Neal on both Work and personal insurance needs. I have always found Neal to be not only extremely knowledgeable, but an enthusiastically helpful professional. Neal is very responsive to quotes and or concern."

"I signed up for a bundled insurance package that Mr. Brady assisted me with and was helpful during the sign up process however a few months after when I contacted him to inquire about getting a reduction in the policy fee, he flat out ignored me after claiming to not have my contact information saved meanwhile there was sensitive personal information identifying me that was sent to him few months earlier. I would not recommend Brady agency (who was recommended by my realtor). Seems anybody associated with this realtor is nothing but bad news! All parties involved in this transaction have all received 1 star reviews for 1) being ridiculously unprofessional, 2) lack of communication, 3) poor customer service 4) only looking out for their own interest ($)."