The UPS Store

"Usually I go during the week to do returns and drop offs but today I happen to go on a Saturday. Walked in and the lady was so rude. I asked some questions needing help and got responded with short attitude."

"Rude people there this morning. I went to grab three large flat rate boxes. When asked for them I was questioned on what I would be shipping. When I told them I would be shipping a bunch of clothes and some gifts. They proceeded to ask if I was only going to ship a shirt and a pair of pants. I said I have a bunch of stuff she wanted me to go through a whole list. She said I can bring in my stuff and pack it there. Which I will not be doing."

"I've had a mailbox there for 3 + yrs. Last year they were supposed to return to sender one of my packages. No problem don't worry. I come back from vacation owing 500.00 + dollars worth of clothes from the company that the package never returned to. This year my packages started slowly being misplaced. I had to ask to look again. Then I got notification that I had packages delivered and I went to pick them up and they said they had nothing. Now my mailbox doesn't have any mail at all... Funny . I own a mailbox but no mail comes to it. There is no mail when I go pick stuff up."

"I had to go to this UPS store location to have fingerprinting done for a job and I just have to shout out the woman who helped me through the process. They are able to take digital fingerprint scans on site, which is very convenient, however, the machine was definitely a little tricky and didn’t necessarily love my overly dry healthcare worker hands. I wish I had gotten her name but the woman who was helping me today. Was super patient and so nice despite having to spend extra time with me on a seemingly easy task. It had gotten busy in the store through this process and she handled everything so gracefully just wanted to leave a bit of appreciation for the store, and this particular employee as she made my experience a positive one!"

"Soooooo slow, didn't send out from this location. Seemed like it took 5min per person, left after about 10min and only two people completed their transaction in that time. EDIT: To the owner of the UPS Store that responded-I've been to many other stores that don't have the issues that your store does and they certainly don't try to hide their issues by blaming Amazon for all of them. Your numerous one star reviews tell me this has nothing to do with the time of year. My comment must have had some truth to things if it required such an unprofessional response from you. Maybe spend some more time managing the store and less time responding to comments."