The UPS Store 1800 Mendon Road, Cumberland, RI 02864

"April provided excellent service and handled an extremely rude customer with grace and kept her cool."

"The lady with short black hair at the counter was so rude to me for no reason at all. It was so uncalled for. The other customers looked at me with shock and mouthed “wow” as a left. Last time I was there I heard this same lady being very rude to another customer, again for no reason. Needless to say she should not be working in customer service."

"With the hustle and bustle of the holiday season upon us, the last thing you need is to arrive at a store just as they’re locking the doors to close. But, then you get a lucky break, a sort of gift of good will, when the lady locking the door sees the dismayed look on your face, and the faces of 4 other customers all approaching said door, and she unlocks it, opens the door wide, smiles at all of us and says “come on in!” That is what I just experienced at my local UPS Store on Mendon Rd in Cumberland, RI. There were at at least 4-5 people working, and every single one of them was smiling and helping to get us all set and on our way. The lady who waited on me was so pleasant, it was clear she knew that customer service starts with a smile and a kind gesture. I believe her name was Irene. I am so very grateful! Thank You UPS Store #4893! Happy Holidays!"

"Sophia was very nice and did her job thoroughly helping me throughout my entire notary process and making sure I had everything I needed"

"I love the Cumberland UPS store! Always helpful and patient. Very knowledgeable when it come to Amazon returns. There are always plenty of employees so there’s never a long wait."