Quest Diagnostics MA LLC Auburn - Employer Drug Testing Not Offered

"Lady that helped my fiance was very nice. Lady that helped the elderly patient that was 102 was extremely rude to them. I get that they’re old and confused but they still deserve respect."

"Quest diagnostics out of Reliant Medical Group in Auburn Ma had an amazing staff and the phlebotomist Brianna T, and Tracy R were extremely professional and working with my son who is only two years old were able to keep him calm and draw blood on the first attempt. I just want to say thank you so much for your great work and professionalism. I highly recommend them. People need to remember don’t just right a review that’s negative. If someone does a great job. Give them recognition!"

"This was so easy and so fast. Not many people know of this location. I made the appointment from home, checked in on my phone as I was walking in the door, and barely had my bum on the chair before someone came to greet me. The staff that drew my labs was super friendly and fast. I have follow up blood work and will be heading to same location. Super profession and easy."

"My primary ordered lab work for me last week. Wasn't sure if I needed to fast or not. I tried to call. No luck. Just an automated system that doesn't connect you with anybody. That's the reason for the 4 out of 5. It's not possible to reach anybody at all to ask anything. ***Ask your primary about this, or else you might have to make another trip to the lab.*** I went in on 01/05/2023. Check in on the kiosk was quick. The kiosk said the next availability wasn't for about another 20 minutes. So I sat down. 2 minutes later, they were ready for me. The phlebotomist told me that fasting directions would come from the doctor ordering the blood work. But I'm glad I fasted anyways, or else I would have had to go back another day. The phlebotomist was very polite. Because my testing was submitted via eRequest, she was able to pull the orders straight from their system. That worked out great for me, because I forgot the paperwork in the car and it was raining out, so I had absolutely 0 desire to go back outside. I'm petrified of needles and the phlebotomist even counted to 3 for me. Lol. This was probably one of the quickest blood draws I've ever had. I highly doubt that I was in there for more than 12 minutes. Again, the 1 star deduction is because of the inability to reach a live person when you call."