New York Sports Club

"Cannot believe that BSC Westborough and BSC Government Center are the same company. There’s no comparison. Westborough has far more equipment variety and it’s in good shape. Government Center is outdated, overused, crowded, and equipment is in terrible shape."

"I regret to express my profound disappointment with the state of the gym's facilities and services. It is disheartening to note the myriad shortcomings that have accumulated, presenting an unfavorable image of the establishment. The removal of a substantial portion of strength equipment without replacement speaks volumes about the disregard for the varied needs of patrons. This sentiment is further exacerbated by the conspicuous absence of functional cable machines, rendering diverse workout routines nearly impossible. The perilous state of the remaining equipment cannot be ignored. The antiquated machines, a significant portion of which appear unsafe for use, jeopardize the well-being of gym-goers. The disrepair of free weights, marred by rust, symbolizes a lack of dedication to even the most basic upkeep. Such negligence is further mirrored in the lack of air conditioning on the basement level, making exercise in that space an uncomfortable ordeal. Hygiene, a cornerstone of any fitness environment, has been woefully disregarded. The absence of equipment wipes paired with the repeated failure of patrons to sanitize equipment paints an unsanitary and uninviting picture. The presence of broken lockers within the locker rooms casts a shadow over the facility's commitment to maintaining functional amenities. The leaks during rainy weather not only reveal infrastructural weaknesses but also raise concerns about mold growth, compromising the well-being of those who use the facilities. Furthermore, the restrictive operating hours on weekends and the outright refusal to accept cash payments reflect a disconnect from the preferences and convenience of the clientele. The removal of the arc trainers, a valuable piece of cardio equipment, underscores a lack of understanding of the diverse workout needs of members. The prevalence of unresolved defects in the cardio equipment and the absence of quality control measures cast doubt on the sincerity of management's commitment to the safety and satisfaction of members. In light of these myriad grievances, I am left contemplating the necessity of involving a safety inspector to assess the integrity of the equipment and the overall environment. The actions—or lack thereof—taken by the company to address these concerns are emblematic of a wider failure to uphold the standards and expectations one would reasonably hold for a reputable gym. In conclusion, the overall experience at the gym falls far short of expectations, fostering an environment of disappointment and frustration among patrons. It is my sincere hope that these issues will be acknowledged and rectified, allowing the establishment to regain its credibility and provide a safe and satisfactory fitness environment for all its members. Update: why did you guys disable the AC upstairs in the cardio area!?! This is a dangerous practice. The condensation flowing down the windows should be enough evidence that the airflow up here is not sufficient"

"One of the top BSC, sorry now NYSC locations I’ve ever been in the last 8 years in the Boston area. Plenty of weights, gym equipment and lots of space that all other clubs seem to be missing. And also clean and well kept. At last safety lockers that cannot be broken in with a single kick, clean showers with toiletries (hear that Boylston?). Helpful and friendly people at the front desk and cool people working out over all. Does it have negatives? Yes, some showers need plumbing and also a bit labyrinthine but for the pleasure of being able to workout and breath in a clean space it’s worth paying a visit."

"I was really looking for a gym to go to for a day. I was looking to just pay a day pass and have a nice workout. I tried going to two other places and they were hard to find and/or required a weird subscription program. However at New York sports club I walked in and paid a very reasonable price and got exactly what I wanted. The costumer service was also great from the lady in the front desk. I will be back!"

"The group classes happen by its own schedule. One more time I’m sitting in the locker room and there is no a group class. The front desk doesn’t know that the instructor isn’t coming. I hate the management at this club. Generally speaking the equipment at this class is outdated. The space is very small. There are a lot of broken lockers and showers."