Patio and Flame 517 U.S. 1, Kittery, ME 03904

"This shop has the most imaginative and alluring possibilities while I was looking for a special outdoor lighting solution. At night, my backyard becomes wonderful."

"Great customer service love my new set thanks Laine and linda"

"Great experience working with Laine. Some of our pieces have come in and and they look awesome. Looking forward to the rest and spending some time on the patio. Check these guys out for a good selection."

"Please don’t buy anything there! Check real reviews on YELP! These people use deceptive sales practices starting with Lane Chase. We bought a $3,000 couch and he explicitly told us in store that if we were not satisfied we could return the item. The couch was delivered today and it’s absolutely filthy and one piece looks like it was a returned item. Now I am being told by customer service and the so called store manager that there’s no refund possible at all. I have never in my life heard from any furniture store that something is not refundable. Their solution is to send a technician out to "assess" the couch a month after it was delivered. Overall a horrible company to deal with that does not stand behind their product."

"DO NOT BUY FIREWOOD FROM THIS BUSINESS. We purchased 4 cords of wood from Patio & Flame. Before we paid for the wood we stopped by the store to check the quality of the wood. We were shown a pile of nice, dry, seasoned wood that met our needs so we ordered and paid for the wood. 2 cords were delivered the next day while we home. On the surface, the wood looked okay. I mentioned to the driver that we would not be home later that day for the delivery of the next two cords of wood. When we returned home, I found that the second load was full of saturated wood, slash, and un-burnable wood. I then dug into the first load and discovered that underneath the top layer was more saturated wood and slash. I immediately called the owner and complained. He assured me that he would "make it right" and arranged to meet me later that day - he never showed up. I called back. He said he would stop by that afternoon - he never showed up. This happened a third time. Each time he promised to "make it right" by either trading the wood, giving us more wood, or refunding some of our payment. He never did. Since then I have called and left a message 3 times with no response. We have been heating with wood for over 30 years and we know firewood. This is, by far, the worst wood we have ever received while also being the most expensive."