Crate & Barrel Outlet

"This outlet store was a bit bare on the shelves. Mostly furniture, limited dishware, glasses, and servers. I only saw one set of Wusthof knives for sale. Nothing else. Lots of Christmas decorations."

"Everything is damaged beyond repair. All of the furniture in good condition is bought by local businesses who resell it at a higher price (on Facebook or Craigslist). It’s better to look there. The people working there are nice."

"Poor quality. I purchased a sofa from this location for close to $3,000. Less than 2 years later the sofa is sagging in the middle due to an issue with the frame. Crate and Barrel does not stand behind purchases made from this store even for full price items. I will not purchase from C&B again simply for not standing behind the quality of their product."

"I have been coming here for years and have always left with great finds to add to my home. Unfortunately, my past two visits have yielded nothing. The products have been average and many are exactly what’s carried in a regular Crate and Barrel (same price, same item). No more wonderful textiles, glass, etc. Is this a result of the pandemic? I think it’s going to be a long time before I return."

"Came in on a Sunday afternoon and found the store to be stocked fairly well. It's an outlet so your luck depends on the day. Keep in mind that many of the goods like plates, glasses, and cooking tools are priced the same as in the retail stores. Given that there doesn't seem to be a retail store north of the ones in Boston, this was probably done to fulfill these customer needs without the need of paying for shipping to say, Portland or further north. I was told that they have occasional category sales, like glassware. During my visit it happened to be 50% off all rugs. Besides this, the bulk of your deals will be final sale furniture, which seems to be primarily floor models, returns, or damaged items. Damage varies greatly, from a few tiny chips to major finish damage and missing parts. Pieces are priced accordingly and are marked down 10% each week they remain on the floor. I found the staff very friendly and accommodating. A bench I was eyeing was priced lower online and after confirming this on their system, they sold it to me at that price instead"