National Car Rental,

1 Airport Rd, Manchester, NH 03103, United States

"Renting a car from National and at the Manchester airport was probably the easiest and best experience I have had renting a car! My car was clean and nice and was ready when I got there. Returning was super easy too."

"Picking up our rental at the Manchester N H airport was a breeze! the staff were friendly, courteous and helpful. Within 5 minutes we were out the door, picked out our Altima, and headed out of the parking deck. The car performed admirably on the windy New Hampshire roads, easily parked, and comfortable for 4 passengers with luggage. Will definitely use National for our next rental requirement!"

"Many cars were available on the Emerald Aisle at the Manchester, N.H. airport, even late on this Sunday night. All seemed in good shape. Check out and return were smooth and quick. We were impressed. Good job!"

"Excellent, friendly customer service at this location. I use the Emerald Aisle which had a good selection of vehicles but had an issue with some billing due to corporate policy. The team at the MHT location got it resolved for me. Everyone from the checkout booth to the return check-in person were friendly and helpful. A special shout out thank you to Tabitha."

"Once again, I am dropping somebody off at the Manchester airport at national car rental so she can rent a car. I pulled my car over to the side so I could help her with her bags. This older gentleman comes out and starts yelling at me that I cannot park here. I explained I’m not parking. I’m just dropping one of HIS customers off and helping her with her bags. He continues to yell at me in a manner that absolutely should not be tolerated. I don’t know what is going on at this airport however, every single staff member that works at this airport whether it’s a Airport staff or now the rental car staff in my experience has been nothing short of rude, disrespectful and intolerable. The morale needs to change. This is terrible lack of respect for people in general at this location is regurgitating. The only thing that will come out of each interaction is a loss for future business. I will not spend my money anywhere I’m treated disrespectfully. There is a certain way to go about things and every single interaction that I’ve ever had with the security staff and now the rental car staff has been uncalled for, disrespectful, and outright embarrassing for the customer I am dropping off and for the company this person represents. Kindness goes a long way. And I have to believe that upper management can change this. But I also can’t help but determined that the entire morale for the staff members here is set by someone or maybe a team of people. And if that’s the case IT NEEDS TO CHANGE!!!! There’s no reason for a person to treat another person so disrespectfully no matter what!!! I would NEVER treat anyone that way or speak to anyone in the manner in which I have been treated at this airport!!! I do believe that there should be a more in-depth training on how to deal with people in certain situations because these people are NOT trained to deal with people at all."