Frank And Nicks

"Visited on Sunday afternoon. Pizza was soggy but tasted okay. Service is ridiculously slow and a joke. No one knows what's going on. People behind me received their pizzas before me. Plenty of employees just nobody working. Employees walking around and laughing trying to look busy. Wish I had not tipped them (tip at credit card machine) as I waited 30 minutes for a pie."

"Today January 16, precisely 11:15 PM I go pick up a slice of pepperoni. There was a whole pie a gentleman in front of me ordered wings and a whole pepperoni pie and the gentleman serving the pizza cook to make him a pizza pie and the pizza cook, grab the whole pie that was for the customers on the line waiting and gave it to The guy that was already had to wait for wings. I think that was very uncalled for and bad business as there was a line of people now they have to wait until the cook makes brand new pizza for everybody on call for and I called him out on it and he was very rude and unpolite. I am a black card member and I’ve been very disrespected on his behavior."

"Would be the 3rd time I came home with the wrong order. The older gentleman at the cashier with the glasses must be the owner. If you don't have time and patience with the public then you shouldn't work in this industry. You quoted this " I DON'T HAVE TIME FOR THIS" to another customer who you couldn't understand what she wanted.Was not very nice of you! Disgusting behavior... in the wrong business or it's just time to retire Sir."

"Staff is always working their butts off, pizza is good and freshly made, salads are decent. I don't understand the low rating, salty people that probably lost money just hating on a good place. One of the best places to eat at Encore if you don't want to spend too much or are watching calories."

"Great for a quick stop if you're hungry. They offer delicious pizza, sandwiches and pastries. Both the meatballs and Nutella filled croissants were really good."