Village Silversmith Ltd

"Rude and they exclude and block certain types of customers from entering."

"I've been here every time I visit Rockport. This was the very first wire wrap rather silver wrap jewelry I ever saw and I racked it up. Amazing spin rings high quality and personalized. The owner (I haven't been since 07) is so professional, accomadating and knowledgeable. The talent is Obvious. I bought pendants for all my colleagues and close family. The pieces are cherished. Highly recommend"

"I stopped today 8/19 and had the nicest, most pleasant young lady wait on me - she was so helpful and knew what she was doing! I left feeling elated but forgot to ask her name. Darn! Makes me want to back every week."

"Specific to the Bearskin Neck store, which is lumped in on Google with this location...AVOID THIS TOXIC ENVIRONMENT! The man that either owns or manages this shop is the rudest, most condescending scumbag I have ever encountered in my two decades of coming to Rockport. We noticed, during one of the first times we were browsing here, that he was callous and short with many customers as they walked in (most Rockport shop owners are exceptionally kind and enthusiastic, so that is incredibly out of the ordinary). He was moderately rude to us while we were purchasing a necklace last year (which broke in a day, might I add), but I decided to remain open-minded. 'Maybe he was having a bad day,' I thought. Not so, as I discovered this year, as he said rude things about the group I was with as we browsed. In the past, he has seemed incredibly cold and suspicious to people with children; he was aggressive towards anyone "young", from teens to young ADULTS. I understand that sometimes teens and the like suck, but he does not discriminate between misbehaving people and paying customers if you're under 60. He has been rude to my MOTHER in the past. If I could give 0 stars to this business purely based on their customer service, I would. I was considering buying a fossilized turtle skull from this location, but his rudeness has solidified that I will buy this item elsewhere. The people at the other locations are far kinder. I take solace in the fact that I clearly live a happier life than this miserable, pathetic excuse for a shop owner."

"My wife loves sterling silver jewelry and anything to do with the ocean. This is the place for both. Lots of very nice sterling jewelry and unique pieces. Highly recommend you check them out. 2 stores in Rockport."