COS 138 Newbury Street, Boston, MA 02116

"I found myself perched on what can only be described as a throne fit for a queen, right in the middle of a bustling store. As I waited for my niece to emerge in a parade of prom dresses, I dove into the most hilariously bizarre reading collection. Who knew 'Advanced Theories in Alien Gardening' could be so riveting? Every page turn was an adventure, almost making me forget I was in a dress shop and not exploring a different universe"

"Walked in to check out the store. Basically had to walk around two sales persons practicing dance moves in the middle of the store. They didn’t look up once and didn’t acknowledge me or anyone else that walked in. I walked out after a quick walk thru. The person who came in right before me did the exact same thing. Terrible customer service"

"Very helpful staff. I had called a few times to inquire about a sold out dress and Justin made a huge effort to hunt me down the last one. Him and Millie were extremely helpful and kind. Go visit them!"

"I love this store; the clothes are comfortable but also professional, and the associates are friendly, helpful, and knowledgeable. I've been heading into the office more and need oversized sweaters, and Milly saved me. I told him what I was looking for, and he picked many great pieces. I searched my usual haunts (Nordstrom, J.Crew, Banana Republic, Quince, etc.) for a couple of weeks and even scoured the COS website but was unsuccessful. Milly saved the day. Thank you!"

"I find myself looking for the perfect retail store, I come from New York City where I've been treated nicely by sales associates and employees but I've never had a real genuine interaction with an employee until I had visited this COS store. I have to say, I still think about this moment and smile. I had went into the store and was kindly greeted, looking for a new pair of trousers to go to a formal event. I saw many well-dressed employees, but only one had invoked something in me. His attire was unique, yet formal. It was pretty obvious that he was fashionable, so I gravitated towards him. I happened to recognize his shoes, Guidi boots! I had bought my Italian wife the same exact pair, and seeing he knew about the brand was beautiful. He knew many brands, ones that not the average person knows. Raf Simons and Rick Owens were two brands that he said he'd personally wear regularly, along with Issey Miyake and Yohji Yamamato. His pants, wide legged and unique also interested me. He asked if everything was alright and I told him yes, and about how I recognized his shoes. He'd then started a genuine conversation with me about his footwear, his wardrobe and even offered to let me know some nice spots in Boston. This employees name I believe was Andrew, but his attire was more intriguing than his name. He helped me figure out my size, chatted with me and eventually helped me buy the perfect trousers from COS, and I must say I will definitely come again. Remember, if you come, ask for Andrew! TLDR; Employee named Andrew at this COS establishment helped me complete my quest finding the perfect retail store (I'd traveled to PA, CT and NJ whilst searching and this was my most unique experience)"