Barmakian Jewelers

"My recent encounter at Barmakian Jewelers in Nashua, NH, left much to be desired. Having purchased a piece two years ago for $2,300, I sought their expertise for an appraisal, only to be met with an unexpected obstacle. Upon arriving at the store, the security guard denied us entry, creating an immediate barrier to the service we were seeking. This abrupt and unwelcoming interaction was not only surprising but also raised questions about the customer-centric approach of the establishment. In any business, especially one dealing with valuable and sentimental items like jewelry, customer service is paramount. Unfortunately, my experience at Barmakian Jewelers did not align with these expectations. The lack of communication or assistance from the security guard and service counter left me feeling frustrated and undervalued as a customer. It's disheartening when a seemingly routine visit for an appraisal turns into a challenging encounter. A positive and accommodating atmosphere is crucial in the jewelry industry, where trust and customer relationships are pivotal. Regrettably, my experience at Barmakian Jewelers fell short of these standards. I hope this feedback serves as an opportunity for improvement, prompting a reevaluation of customer service protocols to ensure a more welcoming and respectful environment for all patrons."

"We've brought my wife's ring set back here for the same issue a few times now. This most recent time, they went above and beyond to make sure they put an end to the issues. They swapped the wedding band out for a slightly different one that would work better with the engagement ring. Very pleased with the outcome after a long standing issue with our original set."

"I experienced friendly help and expert technical services here at Barmakian, they quickly and conveniently sized my timepiece on site while I shopped future purchases. All the staff were ultra inviting and courteous. They offered competitive prices for many of my “soon to be in the collection” pieces. Only difficulty experienced was deciding which piece I wanted to buy. A+++"

"I came in to Barmakian to look at watches. I worked mainly with Dan, who was a pleasure. He patiently let me try on several different brands, and I eventually settled on an Omega Seamaster. The store has a great selection, and the best prices I’d found across the competition. I later noticed a very slight alignment issue with the watch face, and contacted the store. Pat, another salesman, quickly offered a flawless replacement with no issue. This saved me months of waiting for the manufacturer to repair. Would highly recommend for great value, selection, and most importantly, service. I will be back in for all my future jewelry purchases!"

"I've had a wonderful experiences with Barmakian Jewelers. I have both a wedding band and anniversary band from them. Both rings remain to be in amazing shape with no problems. My husband also bought me an additional diamond ring from another establishment. The diamond has been rocking back and forth in the setting and has been repaired by another jeweler two times in the past year. Upon visiting Barmakian and having my rings cleaned, a team member showed me how the stone had been improperly reset by the other jeweler in hoped of resolving my problem. i think deep down I knew something was off with the original repair work. The Barmakian employee explained how they would be able to properly fix the setting of the main stone and that the prior work was probably just done by a lesser experienced jeweler. I paid Barmakian to fix the ring and they did a SUPERB job. I can visually see now that the stone is set properly and the main diamond is no longer moving in the setting. In addition, the repair work at Barmakian was 75% less than what I paid for the prior repair and the turn around time was faster. Barmakian's offers a very luxurious experience and I have had professional encounters with all their team members over the years. I believe that their prices are very competitive in the market and that the quality of jewelry they offer is superior to many other local establishments IMO. This last experience of mine which included the repair of the diamond ring mentioned above (which was not purchased from them), has solidified me as a lifelong Barmakian customer. I appreciate them going above and beyond to resolve my problem and the transparency they offered was refreshing. I highly recommend them for both purchasing and repairs."