Olsen Plumbing & Heating Inc

"Prompt, always professional and honest. What more can you ask?"

"Called to have a leak under my 98 year old mother's kitchen sink.They sent 2 techs were there for a shot time but when they left the sink was still leaking they replaced tailpiece from drain to trap. Second person came out and replaced the basket with drain assembly. I called to have the bill reduced which they took off a little never should of been charged for the second visit. Didn't object to paying for parts but should of been fixed the first time."

"I'm a remote landlord renting a condo to an elderly tenant. When the aging furnace went out, I needed help fast. The good news was that Olsen was willing to have a look. It took them over a week but, other HVAC shops wouldn't even schedule me. The bad news was that Olsen didn't fix it after two expensive visits. OK, maybe not their fault. But, they also never followed up with my request for a furnace replacement quote. So I paid them $1200 for essentially no help and had to turn to another vendor to find a solution. I guess I have a problem with this."

"It saddens me to write this review, because I thought Ken Olsen was very personable and knowledgable when he came to evaluate our home. We were seeking a whole new HVAC system for a home renovation. He took structural plans with him in August of 2018 (that cost me $40 to print) with promises to be in touch within two weeks with an estimate. We never heard back from him. I called his business and sent an email directly to him, and never heard back. I hate leaving a negative review, but our experience leads me to warn others that it could happen to you too."

"Called this morning (Sunday) at 9 am for leaking hot water heater, someone was here to see what parts were needed by 9:30 and they were back an hour later with a new hot water heater and finished the job by 11:30 with zero signs of anything ever happening!"