Hancock Appliance 115 Franklin Street, Quincy, MA 02169

"Hancock allowed for a smooth experience when buying and installing both a stove and microwave. The sales staff and installers were friendly and professional. Dealing with this small business gave me the attention and communication all businesses should provide."

"Everyone that works here is warm, welcoming and so knowledgeable about each and every item in their store. Billy, the owner, offered to even help design our kitchen as an added bonus to being his customer. In a time when customer service has gone by the wayside in many places, Hancock Appliance was a breath of fresh air!!!"

"My daughter’s condo offered a very difficult removal and installation of the LG stackable washer and dryer unit. Spaces were very tight with some other obstacles such as low ceiling rocks jutting out on a foundation. The “A” team of brothers Jim and Bill were amazing. They made delivery and removal seem like a breeze. They were working very hard but their experience and professionalism made the job go quite smoothly. Wonderful personalities as well, can’t say enough good things about them, they were fantastic!"

"From the first day I came in to look for new kitchen appliances Hancock Appliance was amazing!! Billy and Paul K were patient and kind. They both took the time to find out my style, what I was looking for and the layout of my renovation. They educated me on the extent of functions of all appliances I chose. Prices were amongst the average in my research- some deals depending on what you were looking for , Communication was strong regarding delivery, and my appliances were delivered with ease and care. Customer service was second to none, 5 stars for Hancock Appliance in Quincy, you will not regret choosing them."

"The staff at the store could not have been more helpful, and went out of their way to find me rebates and deals. Love buying local and supporting our local small businesses, and I find I get much better service as well. They also feature Purefections Chocolates, delicious. Would highly recommend Hancock Appliance, Billy and team are the best!"