Phil & Son's Automotive

"This is the first shop that really exceeded my expectations. I went in needing a Drive Shaft replaced on a Honda Pilot. The issue was I had an extended third party service contract. When I brought it to another shop they didn’t want anything to do with it. They said it was “to much of a hassle” I went to Phil’s and they simply said yeah we can do that through your contract “No Problem” They took care of things from there on. Getting paperwork and approvals done. Once that was out of the way they called me and said when do you want to come in. I had met one of the techs and he was very knowledgeable and answered my questions. Since the repair has been done car has performing better than it has in years. The key for me was also the customer service here. Someone was always available to communicate to me and let me know what was going on. Which is a big piece most shops no matter how good are missing. I will definitely be back."

"I truly feel lucky to have found this business. My car recently failed inspection for a ball joint. I called around a lot of places to get estimates. One guy told me $650 because I needed to replace the entire control arm. When I called Phil and son’s the women on the phone gave me two estimates because it could be one of two parts. Both estimates were way less than anywhere else I called ($170-$330). As a women I am always nervous when dealing with repair shops. I feel like I’ve been taken advantage of because of my lack of car knowledge and for simply being a women. Phil and sons made me feel like I was getting a fair and honest price. The cost ended up being right in between both prices and the car felt great when I picked it up. I will continue to give them my business and will recommend them to anyone I know with car troubles."

"Two thumbs way up! I brought my car in for oil change and routine maintenace. I usually go to BMW dealership and decided to give this local shop a try. I could not be happier! Fast and friendly service and very fair price! Goodbye BMW dealership...now I save time AND money with Phil & Sons!"

"Very reliable and responsibly priced! You can make an appointment or just go for oil change/ stickers. This is my go to place! I highly recommend Phil and Son’s in Newburyport!"