Mello's & Sons Towing 1650 West Main Road, Portsmouth, RI 02871

"The man who answered the phone addressed me as a "motherfu**er" and hung the phone up on me after I inquired as to what I owed him for taking my car from an emergency situation. I needed the vehicle for an insurance claim, and never requested they towed the car as I had used AAA to call for Ray's Towing. Was refused and Mello's took my incinerated car without my consent. Absolutely abhorrent in a "professional" face to a terrible business. Would gift zero stars if possible."

"Mellos Towing is amazing great service very friendly. Also they have amazing mechanics and there prices are beyond fair and reasonable. I will be taking all my company vehicles here for service as well as to be fixed.."

"Mello's was call by the police to change a flat tire because the police refuse to wait for my road side assistance that was getting the address to fix my tire ( Service that is included in my auto insurance). The towing guy asked for $45 dollars my card declined, but we told him I can get another card to pay in less then five minutes, he couldn't wait! when to talk to the police officer and we have no other options to but get in the towing truck to bring my car to my house and he took a payment of $207 in one minute with the credit card that we kept telling him we are going to use another card to pay. He could take the payment of $45 the same way, but the police and this company wanted to make more money for sure. That is what I call stealing to the public, super unfair ( you should see how he parked his truck and in less then five minutes unmounted my car took the payment with a different credit card ) and went to fish more $$$$"

"I requested a tow to a dealership for a leak from my transmission area. The driver took a look and didn't think it was serious and suggested I take it to his shop where I could get it looked at right away. Sure enough, mechanic brought car right in and diagnosed issue. He was honest and upfront with the work entailed. Saved me a lot of money by not going to dealership. Would definitely recommend them."

"I would give zero stars if possible. Called for a jump start for a car with a dead battery at my home. They quoted a 30 minute response. I watched for them out my window every 5 minutes with no evidence of a car. Called after 2 hours, they claim they came to the house, saw the car, and beeped their horn. Nobody came so they left. I doubt they every arrived, they did not call or ring bell claiming "that is not our job" and refused to come back out. Horrible experience."