Don Roy's Auto Body & Appearance Center, Inc. 1416 Granby Road, Chicopee, MA 01020

"The staff at don Roy’s was friendly and knowledgeable of my vehicle and concerns from start to finish. With how busy they are the techs were able to replace my front bumper, head light, fender, hood and color match paint everything in 2 weeks. I’m very happy with how my car turned out."

"After hitting a large snow bank I contacted my insurance who recommended Don Roy's auto body. I had never been to that company but it was conveniently close to home. As soon as I walked in I was greeted with smiles and professionalism. They reviewed my vehicle with me and found items I didn't even see were damaged. I was impresses by their attention to detail. I immediately booked an appointment. Their appointments were out about a month out I was hoping for sooner but with the world as it I understood. On day of service They arranged rental which arrived right as I did. They reviewed with me services and sent me on my way. I received emails almost daily with computer generated updates. As my completion date neared I also received personal phone calls with updates of progress. When I picked up my car I was sooo impressed on how great they did blending the paint and they even DETAILED my car. I had pinstripping that was wearing off they matched it perfectly. They installed my raingaurds at no additional cost I couldn't believe how amazing the car looked. I met my auto body specialist Ron such a great guy he pointed out my brakes had rust on them and may want to get them checked. Which i did and found they were completely rusted through and needed replacement. Ron said if I had any concerns just to call. I believe this family run business is top scale and felt I received the intimate experience I didn't even know I needed."

"Karen got my car in immediately for damage to the underneath engine liner from the huge snowstorm, it was literally dragging on the ground. Extremely friendly just as Don and Irene are! Great conversation as I waited for the super fast service to fix the car. Will only take my car there from now on! Thank you so much Karen and Merry Christmas!"

"Awesome place for paint and auto body repair. They did a superb job in fixing my Truck. Made it look like showroom condition. The body work was exceptional as well as the paint. Staff and personnel were friendly and easy to work with. Thank you for a relaxed and unstressful experience. Highly recommend."