Reidy Heating & Cooling, Inc.

"What more can I say, Reidy has always exceeded our expectations to the point where I almost can't wait to use them again."

"I have worked with Reidy in three different houses. They have gone above and beyond with service every single time. Recently, my mini-splits needed new parts that were on a long backorder from the manufacturer. Reidy somehow did the impossible and found me parts without a 5 month wait. Bill and Chris were the technicians I worked with and they were professional, answered my questions quickly and thoughtfully, and were just all around great to work with. I wouldn't work with anyone else for HVAC in the future."

"I had the pleasure of using Reidy's services for the past three years. Cannot say enough about them ,from the service reps who are outstanding to Michelle who makes you feel very good and helps you with your needs Thanks Reidy"

"I called at 6:00 pm on July 3rd two years ago because my a/c wasn't working and it was 97 degrees out, Reidy HC had someone here by seven, got everything running and were kind and cheerful. Outstanding response every single time!"

"On November 4, 2022, Reidy Heating and Cooling completed the installation of a new Heat Pump and Air Handler. As a part of that installation an auxiliary electric heating unit was also installed. The technician who programed the units stated the auxiliary unit would only activate on extremely cold conditions. On reviewing our electric bill in January, we found our electric bill had escalated from $131.31 in October (pre installation) to $571.55 in December. When confronted with the information, Mr. Reidy agreed there was an obvious problem. On 19 January a Reidy Company technician arrived to evaluate the problem. The technician stated there must be something wrong with the programing. The technician then spent 3 hours trying to reach Carrier technical support. He stated the auxiliary (electric) heating unit had been programed to turn on whenever the thermostat called for heat! He said he did not know how to program the system and we should call for another appointment. The same technician returned on 23 January and spent another 4 ½ hours trying to program the system. Prior to leaving, he stated he had programed the heat pump to turn off at 20 degrees and the Aux. (electric) heat would provide the necessary heat. I told him that was unacceptable and to turn off the Aux (electric) heat. As the technician departed, he stated he did not know how to turn off the electric heat which was now programed to come on when the outside temp dropped below 5 degrees and when the outside temp climbed above 65 degrees. I told him that made no sense to which he agreed and stated he did not know how to program the system. On 24 January, I spoke to Mr. Reidy and asked him to explain what the technician had done. He stated he did not know but would talk to the technician and get back to me. Despite calling the Reidy Company every day for many weeks, I never again spoke to any one other than the woman answering the phone. Mr. Reidy was always out of the office; too busy; will return my calls; will get back to me when he has 5 minutes. etc. etc. etc. On 6 February I contacted another heating and cooling company, A Plus HVAC, to program the system. After several hours of trouble shooting the technician said the auxiliary (electric) heat had been programed to come on whenever the thermostat called for heat. So at the additional expense of hiring a second HVAC company to correct what Reidy Heating and Cooling Company was unable or unwilling to do, and electric bills at 3 and 4 times what they should have been , our heat pump is now functional."