Richmond Auto Repair

"If ever there was someone on Earth that I would call a saviour, it is Mr. Doug Richmond. There isn't another business in town that I have frequented so much they are sick of seeing me (my vehicle at least). This place is fair, at times I had been frustrated because I had money to do things, but he wouldn't do the work because it wasn't necessary; and then there are these times, now, where I am financially embarrassed and have to plan my repairs in order of importance and ability to pay. He hasn't steered me wrong, he has been the most patient person when I have to leave my vehicle until I have money to pay for it. He is the most humble person I have ever met. I feel like I am home when I pull into his yard, although my wallet would call it hell, his prices are comparable, his calm understanding demeanor is more than I get from family; he doesn't get mad when I do stupid things, like drive on a flat tire (it was low- I tried to patch it for a 200 mile trip, his guys patched it), or not checking the oil 3 months after an oil change (my cars are turn of the century). I did have the car undercoated (that's a different review) but that was done at his insistence "You've got so much money into this . . ." I can't Thank him enough for keeping us safe, although I bought a death trap (longer story) he has slowly but surely made it something I can drive, and know that, for the most part, it will keep rolling. It was a lemon when I bought it, (help isn't help in my life), and so I am happy to pay Doug as he is the only person on Earth that I can trust to do what he says and give me back my car in better shape than when I left it; and he dosen't want anything from me except paying my bill and maybe a shared laugh. People like him are rare and I dread the day he retires; he is the closest I have to really knowing what a "grown up" is and I aspire to be half the human he is. I've known Doug for more than half my life, quarter of a century of dealings- I have the deepest regard and Respect for him that I don't think I could ever truly convey to him how much he means to me. He knows a lot about a lot, approach with respect and You'll accidentally get a glimpse at wisdom. He is definitely a Soul I have come to Love and Respect; there aren't a lot of people I can say that about in this Taj-ma-hole of a life I'm living."

"Really low key in a grateful way for the customer. Very intelligent creating awareness of what was not operating as it should and eager to treat the customer to a Good job! Also told me my tires were no longer in optimal condition. I am thankful for this!"

"Doug is the most honest, honorable mechanic you will ever meet. He won't sell you something you don't need, will get it fixed right the first time, and is a caring human being. Helpful and kind. Basically, the best."

"The best repair shop and the only one we love and trust. The service and the care that gets put into our vehicle makes my family and I feel safe every time we get into it. He is an honest man who cares about every customer he sees. He always tells you the truth about what your vehicle needs and or is going to need soon. The hourly rate is high but well worth every penny. Thanks always Doug."

"Doug and his crew provide a top notch service, at fair rates. We've taken our company vehicle to his shop for a while now, and wish we started sooner. Doug (Richmond, the owner) handles all of the customer interaction, and he's very down-to-earth and easy to understand. His guys are very efficient, meaning we can have our vehicle back on the road as soon as possible. Doug will also tell us straight whether something really needs to be addressed or not, saving us from unnecessary repairs that other shops would try to pad their bill with."