Best Buy 14 Crossing Way, Augusta, ME 04330
About the Business
Best Buy is a leading electronics and home goods store located at 14 Crossing Way in Augusta, Maine, United States. Our Home Experts can help you with everything from setting up a home theater to upgrading your Wi-Fi network or designing your dream kitchen. Whether you shop in-store or online, we are here to assist you with all your tech needs.
At Best Buy, you can find a variety of open-box items at discounted prices, saving you money on the latest electronics and appliances. Our Return and Exchange Promise ensures that open-box products are always covered, giving you peace of mind when making a purchase.
Looking for a seasonal job? Apply at Best Buy and enjoy working with a great team while receiving an employee discount on the tech products you love. Our Autotechs can also take the hassle out of installing car electronics, ensuring a professional and stress-free experience.
Certified Agents are available to service and repair Apple devices, and most stores offer Trade-In options for eligible items such as mobile phones, tablets, hardware, and video game software. Visit Best Buy at 14 Crossing Way in Augusta or shop online to experience the best in electronics and home goods.
Photos
Location & Phone number
14 Crossing Way, Augusta, ME 04330, United States
Hours open
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM
Sunday:
10:00 AM - 7:00 PM
Reviews
"Horrible customer service which surprises me from a company with the good reputation of Best Buy. My new docking station stopped working. I simply want to exchange it for a new one since I am within the returns window. Since I bought it in the store, the customer service team refuses to help me and refuses to let me speak to a supervisor. I live in a remote area and can't just go into the store to do the exchange. The customer service rep was demeaning saying it was my problem that I could not get back to the store and there is no other solution."
"Went in to go buy some sub woofers a radio speakers and wiring asked for some assistance got put on a “list” waited and waited went back up there was 4 blue shirts standing around talking among themselves one guy stocking shelf’s asked very politely for some assistance and got a rude response “they will be with you when their ready” I ended up leaving and I won’t be back. Very disappointed. I was the only customer in there it was 14 mins before they opened"
"Went in today to look at a TV and the sales person was waiting on someone else and taking their purchase to there car looked at us like we were invisible. Couldn't even say I will be right back very poor customer service. The guy had long dark hair and wore glasses wr wanted to buy a TV their but taking business elsewhere!"
"I’m with T mobile and cracked my iPhone screen while traveling so I scheduled a appointment at this Best Buy location to get me phone fixed and I was assisted by this excellent employee Josh, had to fill out some paperwork and do a diagnosis like the policy requires and it was a 4 hour wait approximately, they definitely handle it real good and the customer service was great, they ended up replacing my phone screen in 2 hours."
"Good luck receiving help, they put you into their system after you walk back across the store from the section you're in, and have you stand in the section you need help in. While that singular employee helps others before You. Leaving you to wait, while they socialize and help others. After waiting 20+ minutes, you'll find out the thing you want, isn't even in stock. Or in any other best buy under two hours from You for that matter. Having physical stores seem useless. Ordering online takes forever and you can't even find it otherwise. Just displays of unstocked items."
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