Yarmouth Auto Care

"Avoid - created an unnecessary safety risk for us. Had thought they were reasonably good and had a good amount of work done by them until the experience described below. We live nearby, so we've had work on a number of our cars done. We brought our car in for road noise we suspected was wheel bearings. They agreed and repaired the left side bearings. I was appreciative when they said only the left side was needed, and took it as a sign of integrity that they didn't take the opportunity to replace both sides. A couple months later, the noise was back, louder than before. Took it back to them to check, and they said there was nothing wrong with the bearings, but that the tires were wearing unevenly, so it might be that. Noise continued to get louder. Because we hadn't quite trusted them after this interaction, we'd started going to Freeport Auto (they are excellent, couldn't recommend highly enough). So, we took it there. They confirmed it was the left side bearings, which the replaced, and the noise is now gone. Seems pretty clear that the people in Yarmouth didn't check when we brought the car back to them to check, looking for an alternate explanation instead. Their prices are a little high and they aren't the friendliest bunch, but, before this experience, I'd thought they were at least honest and competent (and convenient). I guess anyone could have a bad day, but bad bearings shouldn't be shrugged off."

"These guys took great care of me when I needed some things checked on my truck. Really glad I opted to try them out and will be happy to utilize their services again in the future."

"Great experience. Honest workers who knew what they were doing and a low price that beat every other shop. Even went above and beyond and fixed some things for free."

"One of my tires was leaking air badly, so I pulled into Yarmouth Auto (which is the closest gas station/garage to my office) and asked them to put my donut on so I could drive home. The labor cost $15, which I thought was reasonable. I took my car to a tire shop for new tires the following day, and they told me the lug nut had been screwed on so tightly that there was no way to get it off without breaking the lug. I then took it to another tire shop, which told me the same thing. Repairing this cost me $82 and I wasn't able to drive home for Christmas on the donut. When I went back to Yarmouth Auto with the itemized bill for parts and labor in hand, the owner told me he didn't feel he was responsible for refunding my $15, let alone my $82 for the damage his guys caused. I'll never go back."

"This place is a joke. I brought my Jetta to them last year and explained what I needed done. A week later I call to see how it was going and the owner said he never received any instructions on the car so they never worked on it. Since I was paying for a rental... that was a week of payments for nothing. I have never been treated worse than this place. Stay far, far away."