Gill Newport Store

"Honestly one of the BEST retail experiences we have had. Brien spent so much time with us and literally answered EVERY question we had and we had a lot. We were in a month ago while in Newport looking at a boat and knowing we needed gear i had started researching online and found Gill. Well i was impressed online and so excited to find they had their one and only store in the world, right in town!!!!! Anyway after firing off 2-3 dozen questions we told Brien we would return and if we bought the boat we were coming in to buy gear. Well we came in close to closing ( Friday the 13th ) and again had a lot of questions and he again answered. We kept him busy in and out of the back looking for this or that in a certain size and he was happy to do it. Quite a peasant change from a 16 year old on their phone who you are bothering while trying to spend money at their store. Brien did not look at his phone once and did not even mention once that we were approaching his 6pm closing time. We were not rushed and it was such a pleasant experience. We ended up having to buy their 90L bag to haul our stuff as there was so much. Besides the great retail experience the gear seems to be such a good value. Its literally 50-70% less expensive than some of the big name competitors. We ended up buying light, medium and heavy weather gear so 3 full outfits each and then some additional jackets and boots ( the giant fleece lined poncho/sleeping bag is AWESOME ) , and gloves and it was shockingly reasonable. He extended us a discount for an upcoming sale they would be having which i thought was very nice and generous. We are excited to get out sailing and put this stuff into use and we will certainly return as we figure out what we need to put on the boat for guests. He's got our business as long as he is there that is for sure. Thank you Brien!!!!!!!!"

"Great store. Only Gill store in the work. Proper that it’s in Newport. Sales wasn’t pushy - only helpful. Great visit."

"I visited in September 2022 and really enjoyed the experience. Brien helped me out a lot find the products I wanted but was in no way pushy about the sale. I highly recommend this brand and this retail store was awesome."

"Great customer service, and most important Gill jackets are premium."