Sebago Lake Automotive

"Asked if they had time for an alignment started explaining the place I was at had their machine blow a piston as I showed up for my appointment. I was the cut off by him and told to keep crying because I’m not going to find anything today and that I need to get on someone’s books instead of calling around. Overall pretty rude I wouldn’t recommend this place to anyone as it seems they are comfortable being rude to people on the phone looking to pay for service."

"Four years ago I use to go here regularly for car repair. If I was rating them back then I’d give them a four. They did a quality job but maybe were a little bit more expensive than local shops. I went in the other day to have a serpentine belt replaced with a pulley. They quoted me at $600. I know the median price for that repair is around $200 give or take. I refused service and they wanted $35 just to look at it! Today I went down the road and had another shop do the job for under $200. Sebago Lake wanted 3X what it was worth. I was in a bind and I honestly would have been happy if they did it for $400. It’s not hard to see why it’s easy to fit on their schedule. Look past the air of legitimacy. When you charge 3X what something is worth you are running a scam. Maybe you guys should sell used cars exclusively and people will then know what to expect."

"They wanted $2000 for work I had done elsewhere for $945. Exactly the same work. I got a quote from a third party for about $1000. I know Sebago Lake Automotive does good work but the cost is not competitive."

"Mitch and team did a great job on some major repairs on my Ford Super Duty recently. All systems worked great when done including all the lights, locks and other stuff controlled by the Body Control Module. This required prgramming the new module to work with my truck and existing keys."

"I’ve had a interesting experience over all. They definitely do good work here but here’s the story: I got stuck in a situation where my car had already been towed here and they were aware that I used my last free AAA tow to get the vehicle there and I was kinda stuck. They charged 40% higher than I was quoted pretty much anywhere else. Even slightly higher than the dealership would have charged. But the cost of getting a new same-day tow was going to bring up the cost and add additional logistical issues. The job was in the $700 range and the gentleman who sold me the car covered the costs because he felt bad about the situation. Then They raised the cost. so I was stuck paying the difference on top. Apparently some how I supposedly left the lot having paid $50 less than I was supposed to for the additional charges and they have called me at least once a month for a year now. I’m almost positive that I already paid the $50 supposed debt but they just called me again and I paid the $50 again. I’m posting this here so that If I get another call demanding $50 again I can use this a reference for the date that I paid and I can reference my bank statement. The work they did was very good and successful and efficient. The work is still solid to this day no issues with the job they did at all. It was just an ugly process."