Wiles Garage & Auto Body Shop 246 Main Street, Norway, ME 04268

"Went in for a alignment.Recieved a call from them,and they told me I had a bent rim.I told them to change the bent rim to the rear and do the alignment.They told me I would have to make another appointment.Then they charged me $86 for doing nothing.Great business practice.I will be happy to tell all I know what a rip off this company is."

"Wiles Garage has always done great and honest work. They are very professional, they listen to my needs when it comes to my car and are very willing to work with me! Highly appreciated, and I will always come back."

"Rude owners. I went in for a sticker and needed new front shocks. Which needs an alignment when done. My front tires maybe 3 weeks old that showed no wear prior wore down to the cord on the inside of both front tires maybe a week after. I went back and confronted the owner with the receipt for the tires I had on my car. He went out to the parking lot and immediately said my tires were old. I explained to him there was no way it was natural. He told me they didn't do the alignment, then said they did do an alignment. We finally came to an agreement of we would split the cost of new tires. I specifically asked to get the exact tires as a replacement because if I was going to pay for half I did not want the cheapest you could buy. So I showed up to the new appointment and was told they did not have the tires. This happened 2 or 3 more times causing me to drive there with dangerous tires. Finally they had the tires and I dropped my car off having stuff to do. I received a phone call from the son of the owner saying to return with no explanation saying just get here and hung up. A few hours passed after I was finally finished with other business I called them and the owner answered. I asked if they had installed my new tires he said no and explained to me I was missing a camber adjustment bolt and that they did do an alignment for my car. I was frustrated with the back pedaling didn't see how this wasn't their full responsibility considering my tires before going there were fine when I drove with them for a few weeks no issue and how it was missed during the initial visit. Also how one camber adjustment bolt effected both tires. I still paid for half of the tires after arguing which ended up being the cheapest tires you can get for that car. They scratched my wheels when installing the new tires. I left with the new tires and made an appointment with another garage to replace the missing part."

"I absolutely love this garage. Everyone I’ve talked to there is friendly, knowledgeable, patient, and kind. The mechanics are top-notch and always explain clearly what the issues are with my vehicles. I’ve never once felt talked down to (which has happened at other places), and they’re always able to fix my vehicles in a timely and super professional manner. Just got back from getting my Jeep fixed (muffler issue) and I am amazed at how efficient they were. All around great business and I am always impressed with their work and customer service. Thank you guys for making what could’ve been a very stressful situation elsewhere very easy and wonderful."

"Have used these guys before and trusted them well in what they could do for auto and body work. I had them repaint a quarter panel after being sideswiped. When I went to pick up the car it was as though they had not buffed at all or finished the painting and sealcoating. Due to being a first responder and scheduling problems, I had no way of picking up the vehicle during proper hours without having to wait long enough where they would start to charge me to keep the vehicle. I appreciate it that after paying for the vehicle they offered to finish the buffing with no further charge. When I did go and pick up the car later on it was as though no further buffing had been done. I just wish they took more pride in their work and held to their word of finishing the job."