DICK'S House of Sport

"The store got rid of the entire hunting/outdoors section and now only caters to school sports . Way to drive away a huge chunk of your customers and for what reason ?? Absolutely ridiculous to have a sporting goods store and not have a huge section of what most people in the adult market would be in the store for."

"I’m never ordering anything from Dick’s again! I ordered a prince challenger ping pong table. They have two models of prince ping pong tables- Challenger and Tournament. I decided to go with the challenger because it was supposed to take 15 minutes to assemble instead of 90+ minutes for the tournament. My husband went to pick it up at the store, but it didn’t fit into our minivan, so he paid shipping to have it shipped. On our scheduled delivery day, we got a call from AIT delivery company and were told that they couldn’t deliver our ping pong table because the driver was sick. A week later, they delivered a WRONG model of ping pong table! I ordered the challenger and they delivered the Tournament. My husband started assembling the ping pong table and after an hour, wondering why it’s talking so long, then realized we received a wrong model. There’s no way that we can return this halfway assembled ping pong table as it’s so heavy and bulky, so we are stuck with this table which I didn’t choose. I honestly don’t understand how Dick’s is still in business. They don’t have any customer support and they are very disorganized. I’m going to stay away. They lost one customer if they even care."

"Great experience. Greeter was friendly and super helpful. Family fun atmosphere with courteous staff. Great product selection for most team sports (No hunting equipment). Manager was attentive and running a tight ship."

"Late night staff very disrespectful. Following me around the store and also did not offer a simple carry bag after my purchase. And all the pants in my size had marks and stains and were scattered in different areas hard to find.."

"Absolutely huge sports store! I liked their selections of fishing supplies. Similar to a Bass or Cabela's store in that regard. Other sports have their own well stocked sections as well. The store definitely has a lot of everything. Check out line was a little slow, and given the size of the store it can be hard to find things."