Starbucks

"I would simply stay that this is the most friendly crew at Starbucks that I have run into the service was prompt and quick and the staff here are so friendly they're like a little family the beverage was absolutely refreshing I had a macchiato with oat milk and caramel I would definitely recommend this Starbucks to anybody that might be looking for a refreshing drink for food that's also healthy!"

"Service is definitely 0 quality Kids that work here are very rude, very unpleasant and unprofessional. Even a manager is rude. They are not capable of making a simple latte.. Every single time I have to ask them to remake my drink and they give me evil eye like it's my fault. You work at a coffee shop learn how to make drinks correctly or go home. This place needs complete new staff especially a new manager. I wish there was another Starbucks near. Avoid this place if you can. Go to a different Starbucks"

"Staff was nice but a half hour wait for a small coffee is far too long. Not sure if they lost my ticket because I had to ask for my drink after a frustratingly long wait, but either way, the staff should have been helping make orders instead of sweeping and chatting in the back."

"We had a mobile order that took them 33 minutes to make. I get that they can be busy but they seem to prioritize drive through and walk in orders over mobile orders. Very poor policy!!!"

"After arriving when the Starbucks app suggested, my mobile order wasn’t ready. There was 5 employees and only one making drinks. Took me roughly 30 minutes waiting inside and the employee making drinks started complaining at the people waiting saying do not bother them or they’ll have to wait longer when no one was bothering them. Don’t bother wasting your time or money here. It would have been quicker going to Dover and back then waiting for a simple order here in Rochester."