Party City

"I got last minute balloons, on way to beach, here. They were for my sons 2nd bday pics we were having done. The balloons were a bit pricey. I got 5 plain white and an extra large #2 balloon, all filled w helium. Cost roughly $21.50 for the 5 white and silver #2 w/ helium. They were great for the photos. 3 popped by time I got balloons back home. The ones that I salvaged are still floating, one week later, tho! The reason I’m giving 5 stars is mainly bc they had huge selection of party decor, in store AND bc I left my keys and wallet behind (yay) and they called me first thing the following am (I didn’t notice I lost these belongings until after they’d closed) and told me they had my keys and that they were in their safe for safe keeping. When I retrieved my wallet and keys, everything was still in wallet. I was just happy I didn’t lose my wallet and spare car key!"

"I would like to report an inhumane experience which affected me personally. I feel my happiness was jeopardized at this very location. five or so minutes ago, maybe ten if we’re being generous, i walked into party city with good in my heart. i was greeted with poor customer service and a woman who believed she could return balloons. after carefully selecting my pop rock flavor i paid for my five items and left, unaware that an injustice had just been commited. my pop rocks were nowhere to be found. i scoured left and right for the popping balls of happiness and even went back inside where the employee told me they weren’t there. devastated, i left. after having a change of heart i called to double check the whereabouts of my purchased snack. they held the phone for two seconds before saying they were in the parking lot, which i was looking at as they spoke. i do not wish bad things on any person whom works here, but i hope they understand that they were not in the parking lot and i will hold this in my heart."

"So this is the second time this happened. We go in for balloons and they tell us that there is a three day wait. On top of it they could “sell”us 37 dollar helium tank. They almost enjoyed telling us that they couldn’t help. Helium tank at target is 26 dollars. They also had many balloons that would’ve met our needs that were “display” so here’s an idea give us the display balloons and then when you have some free bin with time fill those up while there’s no people waiting for anything. Clearly they don’t train the staff on how to problem solve. As I said it happen twice once before we will never go there again! Btw, I should add that we needed two balloons. A number 1 and 6. It’s ok. We will get it the next time our kid turns 16. So annoyed."

"My son was super excited (and maybe his dad was a little bit) about their wide selection of customized candy for any occasion. We specifically came in for chocolate coins- there were so many different color options and size options! Service was fast and finding what I needed was a breeze."