Big Night Live,

110 Causeway St, Boston, MA 02114, United States

"I attended a show on 12/10/23, the venue staff was absolutely amazing. getting in the venue was smooth, and well structured, security was easy and quick. it was a pop punk show so there was a decent amount moshing and crowd surfing. The security was proactive in catching surfers, as well as ensuring everyone in the crowd was safe. They also provided cold waters periodically to the crowd which was awesome. the venue itself was decently small but set up well to allow people to sit or stand. tv monitors were placed everywhere to allow for a full view of the set no matter where you were in the venue. the women’s restroom had 2 stalls with broken locks, but the other 3 worked fine, a little inconvenient but not the end of the world."

"Awesome place to catch a live concert. I was there to photograph the rock bands Adelitas Way, Saliva, and Drowning Pool. Very comfortable venue with superior sound. Clean and elegant. Will return!"

"Hands down best experience I've had at a music venue. My partner is a quadriplegic and we called in advance to get on the ADA list, but I did not expect the incredible level of service and accommodations by Yolanda and her team. We were taken into the venue before the doors opened to find an area where we could have an unobstructed view, easy access to the restroom and then treated like VIPs for the entire show by all of the staff. Absolutely blown away. We traveled from NC to Boston for this show and would absolutely do it again just to be able to have this kind of experience as a patron of Big Night Live. Thank you all!"

"As one of the newer music venues in Boston, I attended a sold-out show of a band I had been dying to see. I will start with the positives, then move to the negatives of this location. The security is abundant, and getting into the venue is easy. The general admission standing room has a few areas where you can find a good vantage point to see the stage, and there are two large screens on either side in case you can't. The sound was top-notch, and even though it was sold out, the air conditioning kept the crowd cooled even when jumping and dancing. Now, the numerous shortcomings which there are too many. Whatever this space was, there are several large support columns that obstruct the stage. The priority for the design was obviously the VIP booths since they took up precious floor space. Even some of these areas have an obstructed view, which negates their value instantly. Table service for the VIP booths is only available on Saturday, so there's no benefit to being in one any other night. The bars aren't staffed properly, leaving one bar tender at a bar to try and serve half the crowd. Plus, it's a mandatory signature for all card transactions, slowing the bar down immensely. As soon as the show ends and the house lights go on, security kicks you out. We saw people in the VIP sections trying to finish their drinks as security approached them and told them to leave. I always wait for a crowd to thin out before going to the exits but also got told to leave. I needed to use the bathroom before exiting the venue and found a women's room with only three stalls. One of the stalls had a broken lock, and the other bathroom visitors and I needed to take turns holding the door shut while it was in use. As my husband waited outside the bathrooms, security told him to vacate the premises again. He explained (calmly) that he was waiting for his wife in the bathroom. The security guard did not like that answer and responded, "Oh, you want to be one of those guys?" Then proceeded to tell my husband he was in the way (the exit doors were 50 feet away), that he couldn't stand there, and made him go stand against an opposite wall. The inefficiency of the layout, combined with obstructed views, lackluster VIP accommodation, and rude security, prove this unused space converted into a venue was only created for the bottom line. It was our first and last time coming to Big Night Live, and I suggest you skip it, too."