Domino's Pizza 208 Maine Street, Brunswick, ME 04011

"I placed an order for pickup it took a moment for order to get together and for myself to be approached by the cashier as they were busy but the food was great. I suggest the spinach feta cheesy bread or swapping out BBQ sauce for pizza sauce."

"The food is good, however when I just called to place an order, the girl on the other end sounded short and very angry. She really didn't seem to want to answer my questions or even just be on the phone. I'm not used to ordering online, which is one reason why I called. When I called, I was polite, saying hello and that I had a couple of questions about ordering.. Another reason why I called was because of my eyesight, I had trouble seeing what the costs were in the online menu. I know that the Holidays were bad for some. They were terrible for me and in part because of cold and mean people. I usually don't make a deal out of people who are harsh, however I am tired of dealing with it. I might not be able to deal with this Domino's for a while. Too afraid to."

"Hi I ordered 2 pizzas for delivery, it got here late and the pizza was cool to the touch. The driver map told us he was 1 minute out and he drove by us. When I called they said he was going to topsham first. Anyway we refused the pizza due to being not correct. That means my friend and I will go the whole day without food. The lady that answered the phone acted like she didn't care."

"ordered 2 pizzas online. when we got there they asked if we were for pick up.. gave them my last name, they answered back with my first name.. was noting to my partner how amazing it was to be able to order online effortlessly when we discovered they had not even begun to make the pizzas!!! (we had taken about 20 mins to get there.) they made some lame excuse about being busy and computer issues yet we were obviously IN THE COMPUTER. The cashier says it will be 30 mins. So to kill time we went to near by grocery store for some drinks. got back about 20 min later to find out pizzas sitting on the counter getting cold. SO waited extra time for cold pizza. There is simply NO EXCUSE for this except employees who just work there and do NOT care whatsoever about service or their customers. The only redeeming value was the pizza was pretty good."

"I would like to share my experience. I placed an online order at approximately 6:30, Friday September 22. My birthday. The order tracker said that my order would take 45 minutes to an hr. No problem. Around 7:45 I check the Domino's tracker app and found that my pizza was still in the "prep" phase. So, I called Domino's to make sure everything was still in process and to ask about the time frame. The girl that answered the phone, said that their system had went down and the tracker was not reliable. She told me that they were just starting my order and it would be about 45 minutes to an hr. I told her that the tracker gave me a 45min to an hr approximation as well and that it had already been well over an hr. She said that the app couldn't be trusted and there was nothing she could do about it. I thanked her for her time and I asked her , "to whom am I speaking ?" She said, I am the manager. So I asked aagin, what is your name?" She said she doesn't tell customers her name. I said, well, I can always call tomorrow and ask for who the manager was, the night before. She said, "there are a lot of managers here, so how will they know?" I told her, that I too am a Supervisor and that Supervisors are supposed to give their names. She then hung up on me. I got in my car, drove to Domino's, canceled the 72.00 pizza order and I asked to speak with a manager. The girl I spoke to in the store was named Abby. Abby claimed it wasn't her. This was the single most unprofessional experience with a Domino's, that I have ever had. Customer service is dead. This store needs serious training. The managers do not understand what their job is. I have never had a manager hang up on me after they messed up. The person on the other line was very condescending and unprofessional. That was my experience. I hope your is better. And I hope that corporate will invest in training for their managers. To be honest, I wouldn't want to order from that store again."