OTTO,

125 John Roberts Road, South Portland, ME 04106

"I come to Portland every year and I make it a point to stop by. Some of the best pizza in the nation. Get the mashed potato and bacon. You won’t be disappointed."

"I am so disappointed in the management at this location and prior than this only had good experience at Otto's. I ordered two pizzas online for pickup a week and a half ago. Get home realize they are both completely inedible! Completely uneven dough with holes throughout, charred black chunks encrusted on the bottom, and floppy because of how thin it was in the centers. Called and spoke to the woman who had given me the order, was so apologetic and said I'd get a full refund as I legit threw them in the trash. Fast forward a week have to call again because no refund was given. Left all my info with a different employee who said the manager would make sure it was taken care of when they got in and I'd hear back...never did. Not at all a good experience and am so dissapointed that this is how the take care of clear quality control problems with repeat customers. I have my own business and would never treat customers like that."

"Bathroom sink faucet won’t shut off and the restroom is generally dirty and in need of a deep clean and updating. The second time I’m here months apart and the ice machine is empty or broken. Food is still great but the atmosphere and cleanliness is all time low. Definitely makes you wonder how clean the kitchen is…"

"I’m super dissatisfied with my recent experience here. The old port Ottos was always great, but this was rough, especially at $27 a pizza. Both pizzas were over baked, and the crust was too hard to eat (it was like a cracker). Then we had two side salads that had moldy red peppers on them. Typically I don’t care, but our bill was over $90 with the tip - I would have done better with a frozen pizza at home."

"We ordered for pick up. The order was ready when we got there. Pizza was fantastic. Best GF crust I have ever eaten...and I'm from NY and we could take some notes."