Taco Bell 237 Route 9W, Glenmont, NY 12077

"Service has been a lot better lately. I feel bad pigging out and ordering 4-6 items, but the staff are efficient compared to other fast food joints. I order through the app and they notice the slight modifications I add to the order, which I greatly appreciate. Also, the new cravings menu is a good bang for your buck."

"This is absolutely the last time I come to taco Bell in Glenmont. Had terrible service about a year ago, but I figured they got better and decided to give them another chance. Wrong. No one was at the counter and I saw them peeking around the corner but wouldn't come to the counter. This for ex me to use the kiosk machine. I placed my order and then sat down. I was talking to my wife and was not informed that our food and drinks were sitting on the counter, all the female employee did was put the food up and said "here you go" I did know she was talking to us so we didn't go up to the counter. When it was taken a while I went to the front and noticed food and coffee sitting there and I asked with this was my food and she said yes. I said what's the point of putting a name on the order if your not going to call it out. Got the response. Then my coffee was black and I put in I want cream and sugar, so I said I wanted cream and sugar and she said we only have cream and then just stood there looking at me. This location has not changed in over a year. I will not be coming back."

"Submitted an online order and picked up in the drive through. I ordered a crunch wrap supreme combo box, nacho supreme and a few other items. The Crunchwrap supreme and nacho supreme were not included in my order. I was extremely unhappy when I returned home to see that the items were missing since those were the items that were of significant costs. I've had other issues with missing items at this location before and it seems to continue to happen. I wouldn’t be upset if it was a smaller item, but I spent about $30 on this order."

"Didn’t read reviews before ordering. Big Mistake! Service and atmosphere were zero. Big fat nothing. We ordered online and walked inside to pick up our order. We always check our food before leaving because it’s not uncommon for our order to be incorrect at many different locations. It was wrong, so I asked them to please correct it. I was met with much attitude and rolling of eyes. Especially from the woman who was in charge of making my burritos. She remade the burritos, but just threw them on the counter at me when they were done. We left to go to a park to eat. I had, unfortunately, not checked our sauce bag. Giant handfuls of every sauce type, but the one we asked for. Went back for the last time to ask for the sauce. No one was up front for quite a while and did not greet me when they finally appeared Same person who had to remake our order. Same bad attitude as I was told, “we’re out of hot.” Not sure if I believe it, but I do believe that I would never return to this location."

"One of the worst tacobells I have ever been to. The lady with red hair was absolutely rude. The burritos were burnt and she outright said that is how they are supposed to be."