Richmond Pharmacy 499 Eastern Avenue, Lynn, MA 01902

"great staff and service. excellent communication for providers"

"Extremely unprofessional owner/pharmacist. For the limited time I used their services for my elderly/disabled mother, it was a nonstop hassle dealing with arrogant customer service. My last call was few days ago when I asked the pharmacist if her new script went into am or pm ( in a pill pack). I mentioned it was critical for my mother to take before bed. The pharmacist told me to go else where and hung up on me. Prior to this , I visited as a walk in to fill a script and was told “ I lost money on this I’m not doing this again”."

"My 93-year-old mom ended up with a big chain last year when her small pharmacy was sold. Her prescription drug prices increased by 86% overnight. I immediately switched to another pharmacy to keep costs down. Unfortunately as of January 1st that small pharmacy was removed from Optum's Preferred Network. Fortunately I found Richmond Pharmacy. Lisa has been excellent. Deliveries start on Monday and my mom will once again be saving about $80 per month. I'd definitely recommend Richmond to anyone who'd appreciate great service and lower prices!"

"Love this place, very helpful when I need something. This is how drug store should be. No need to sell milk or toys to raise prices. It does what its supposed to do."

"The owner/lead pharmacist is extremely rude and unprofessional. What medical professional tells customers to "be quiet" because he's "trying to concentrate"? This has NEVER happened to me at any pharmacy before! Lost my business!"