Walgreens

"Horrible customer service, prices are hidden from view. Then I ask about photo albums and the manager tells me we don’t control inventory the Main Office sends it out."

"Subject: Complaint about Poor Customer Service at Walgreens Pharmacy Dear Walgreens Customer Service, I am writing to express my disappointment and frustration regarding the customer service I received at one of your Walgreens pharmacy locations. On 09/25/23 I visited the Joyce Walgreens pharmacy store to seek assistance with my prescription, and I had an extremely unpleasant experience. The individual who was assigned to assist me, a young lady whose name I unfortunately did not catch, exhibited a level of rudeness and lack of manners that left me quite taken aback. Her demeanor was unprofessional, and she appeared disinterested in helping me. Her tone of voice and choice of words were disrespectful and did not align with the level of service I have come to expect from Walgreens. I understand that everyone can have off days, but such behavior from a customer service representative is unacceptable. I believe it's important for all employees, especially those in direct contact with customers, to exhibit courtesy, patience, and professionalism at all times. I hope that this incident is not indicative of the overall service standards at Walgreens, as I have been a loyal customer for a considerable amount of time. I trust that Walgreens takes customer feedback seriously and will take the necessary steps to address this issue. I kindly request that you investigate this matter further, and I would appreciate it if you could provide me with feedback on the steps being taken to prevent such incidents in the future. Excellent customer service is a key factor in retaining loyal customers, and I believe this issue deserves your immediate attention. Thank you for taking the time to review my complaint. I look forward to hearing from you soon and hope for a prompt resolution to this matter."

"Above average as Walgreens go, pharmacy is a + and organized sha bàqaàa3A"

"Pharmacy staff are very personable and are very busy all of the time! They have never been rude or unprofessional to me. If you do your best to be courteous they are very reasonable!"

"My everyday go-to drug store. I pick pickup my prescriptions and do my shopping here. Theres an ATM at the door incase you need to takeout money. Staff is always nice. They usually always have good deals. SC & IG :angeliquepagan"