Crown Colony Pharmacy 500 Congress Street, Quincy, MA 02169

"I had prescriptions filled at this pharmacy for several months and my overall experience with this business was positive. However, those seeking delivery services from this pharmacy should be advised that this business will charge customers a $5 delivery fee if they have to make more than one trip per month to your home in order to deliver multiple prescriptions. The staff charged me $5 and charged this money to my credit card without informing me of their policy beforehand. Their website states that they offer "free delivery " but does not mention that they will charge a $5 fee for multiple deliveries per month. The staff also failed to mention this to me. I only learned about the charge when I viewed my bank statement. After this incident occurred I contacted owners at other independent pharmacies in the area that offer free delivery service. I was informed that while pharmacists typically do work with customers and insurance companies to attempt to synchronize prescriptions, they do not charge customers if it becomes necessary to make multiple trips to their home in one month. I contacted the manager at Crown Colony Pharmacy to voice my concerns and frustrations about having had money debited from my account without being informed beforehand and was received a hostile response. For this reason, I have decided that I will no longer give these people my business."

"I love this pharmacy. I’ve been coming here for several years. The Staff is friendly, helpful and there is never a long wait. So much better than the chain pharmacies. Tons of parking and easy to get to."

"Fast, friendly, great prices, and outstanding staff. Their location has lots of handicapped parking and the pharmacy is easily accessed on the first floor. The staff is always quick to take care of you and does so with a smile. Even though they look small, they flex on their chain store counterparts with better prices and a neighborhood pharmacy atmosphere that makes going there a friendly and productive experience. I’ve been going there for years and have never once had a bad experience, and always leave with a smile on my face and what I needed in my bag! Can’t find a better pharmacy for all your needs!"

"So I have been with Hung and their crew since the very beginning. Not once has he not had my meds in stock and has numerous times gone above and beyond for me (even 1 time he spent over an hour on the phone with MA HEALTH!) He always gets the job done! But probably the best part is that I don't feel like just a number to him like I have at the big chains. But he honestly makes me feel like more like a friend who's always willing to go to battle for me if need be! As long as he's in business I'm with him (and his beautiful staff, especially Melissa!) She's a bulldog and keeps the order when needed! They're all so great I can't imagine anyone EVER leaving a bad review (especially over having to spend $1 for a mask that could save your life, unless you don't think it's worth it!) So I guess in conclusion, go to Crown Colony for all your pharmaceutical needs. Hung and his team will treat you right!"

"The staff is wonderful! Everytime I go in I am greeted with a warm welcome. I also just did delivery for the first time and had such a great experience! The man who delivered was so kind! Also, they found a coupon to make my prescription FREE! I am so thankful for such nice and caring people!"