Boston Wood Floor Supply 120 Canal Street, Malden, MA 02148

"I had to buy about 650 sq feet from this place, and the contractor sent me there. They are so rude and condescending. They offer 0 help. You are on your own if you don't know what you need. I had to go a couple of times as we needed more and each time it was stressful to try and speak with them. Now I am doing a second renovation on a different property and decided I rather drive 30 extra minutes than deal with the rudeness. Also, I told my contractor and he told me he gets this review from many of his clients. They act like they are doing you a favor so I rather go somewhere business is appreciated."

"I’m walking down the street on my way to work this morning when a van full of your employees verbally harassed me while driving by. Unfortunately we ended up at a light briefly together, and this creep decided to take another opportunity to harass me. Disgusting. I’m sure their work reflects their actions."

"Don’t ever come to this place. Customer service is terrible and condescending. The prices are ridiculous. They overprice all of their materials. On top of that, if you return anything they slap you with a 15% restocking fee. Stay away!"

"As a builder I’ve been buying hardwood flooring from them for 6 years. They’re very pleasant, fairly priced and deliver for a very small charge. And they figure out what I need for nails and paper when I tell them how many square feet of flooring I need so I barely need to think!"

"Went to this location as they were the only floor supply store open past 1pm on a Saturday. I think he was the owner, but he was incredibly rude. I am usually pretty easy going , but wanted to get out of there as soon as possible. Will make sure to plan appropriately next time to ensure I never have to come back."