Osborne Materials 80 Washington Street, Plainville, MA 02762

"I did a large job for the owner at his New Hampshire home, spent a week there working in the rain, sun up to sun down, I provided all necessary tools, diamond saws, skid steers, laborers, compaction equipment, and dump trucks, we were fed boiled hotdogs for dinner and not allowed to take a lunch break, we were told that we could sleep there. I never felt so unwelcome at any place in my life. The owner Eric decided my price was too high and ended up taking me for $3000.00. I was a loyal customer for nearly 20 years, I felt i was ripped off on many occasions of dealing with him but the convenience kept me going back. In the end I was totally ripped off. I wouldn’t recommend this place to anyone, All of the staff is new or uneducated to sell anything let alone pavers and or mulch. They could never keep a delivery date as scheduled and I would end up having to reschedule my day last minute. Do yourself a favor and shop around, Their are way better places to get better mulch, pavers and most of all, Better Educated Service. After years of loaning them my trucks to make their busy spring deliveries for the cost of a few referrals, this is how the selfish, cheap owner treats me and my crew. Lesson learned. Never drop a dime in there again!!!"

"We had a little miscommunication when I placed an order for 3/4 inch stone. The stone was delivered while I was not home (dumped on driveway). When I called, they sent over a truck with the correct stones the next day. The guys had to shovel the wrong stones back into their truck and did so cheerfully and without any complaints. Great service!"

"Great overall experience. Professional and safe staff all throughout the COVID-19 pandemic.very respectful and courteous delivery drivers and yard helpers."

"I bought 18 yards of half-inch screened loam from Osborne. I'd estimated that I needed only 10 yard to get a 2-inch cover of loam, but the guy over the phone said I'd need 16-18 to get a 2-inch cover after compaction. He was right. It was enough to cover all the areas I wanted, and the new lawn has come in nicely (it had been messy overgrowth before). Steve, the guy who delivered the truckload, showed up on-time, dropped the loam exactly where I wanted it and without incident, and was friendly. Reasonable rates and very solid service. I'll definitely call Osborne again."

"Rented a dumpster from Osborne and, long story short, every part of the process was excellent. They had a great price and their communication and flexibility were unbelievable. I asked to keep the dumpster for a few days extra over a weekend, and they said it wasn't a problem at all. Run like a family company, and I'll definitely be going to them for more material and work. Thanks!"