Lowe's Home Improvement 533 Lincoln Street, Worcester, MA 01605

"Most if the store seems very well organized and well stocked although some of their product seems to be relatively slow to restock when it runs out. I wish they had a better spray paint supply as well. Employees are all very friendly and helpful. I have had zero negative experience with employees and they have all gone out if their way to help and talk with me, especially the ones working self checkout and the paint department. The only reason it gets 4 stars instead of 5 for me is the lack of employees. There are times where it can be difficult to find anyone that isn't stationed at self checkout."

"The key making attendant should be fired. It clearly shows and advertises fobs on the machine but the “worker” was rude before I asked and was refused. If your staff lack the social skills and professionalism to properly deal with the general public, take them off the floor. I was here on Friday 10/27/23 at 115 pm and will be speaking to corporate"

"Great hardware store. Great selection of tools. Great sales on going, perfect for Christmas gifts. I find this time of the year (October) the best to buy. If they don’t have what you need, you can always buy it online and ship it to the store."

"Sometimes you just gotta tie it down creatively to secure what some say to much. When I say. Your gonna work for it if you wanna steal my goods."

"Prices are great and I love the selection. I recently bought my butcher block countertops and I was blown away by the incredible pricing. Also their peel and stick flooring selection is amazing! I love their products! The only thing I’d point out that I’m not too happy about is that sometimes the workers don’t know much about the products. I feel like if I’m going into a hardware store and I need to ask a question about say, plumbing, there should be someone who knows something about it. I’d also respect them more if they said they didn’t know and could find out for me, instead, many times, I’ve gotten wrong information and ended up going back multiple times for replacement parts. The staff is super nice though so I’m not blaming them. Just hire a couple more experts to help and I think all would be perfect!!!"