Savers

"RUDE CUSTOMER SERVICE simply asked for a return on an item and the lady started yelling for no reason and disrespecting my family and telling us to read the receipt when I asked a simple question and started mumbling under her breath after the situation was over. She started trying to be petty and argue with my young daughter who is 15 calling her a little girl over a simple question and got mad when she wouldn’t let her yell at us…. GHETTO ESTABLISHMENT !!!! GHETTO WORKERS.. if you can’t handle a simple question without having a tantrum don’t work in customer service."

"I wasn’t in personally, but two friends were there today. They wanted to buy some things, but apparently the place smelled so badly they didn’t want to buy anything from that location. It smelled like urine and stench,… We’re actually contacting the Board of Health so we can help them get better at what they do. Savers in Worcester should be a good resource for the public, and those in need. Allowing the place to be barely tolerable, intolerable to some, doesn’t seem to be the savers standards."

"I have been a long time visitor of many Savers locations and I will say that this location is one of my preferred stops on my thrifting circuit. You can find all sort of great items for (usually) decent prices. The usually is added to the fact that it is clear in the past couple years they use google lens on certain items, pick the most expensive listing and mark the tags as that. "Expensive" items that they lock behind glass are often broken and junk. They often have near destroyed musical instruments listed for at least three times the actual value of the item Other than poor pricing this location holds some gems that you just need to dig for."

"Stopped in here for the first time recently (December 2023) & can't say enough good things! Very big selection of all kinds of clothing; including men's, ladies, & children's. They also have shoes & housewares, seasonal/decorative items, & so much more! Staff was friendly, helpful & welcoming. Prices were very fair. Most items in good to excellent condition. They were easy to identify & find on all of the racks. Merchandise was also categorized for easier shopping. For example, women's clothing such as dress pants/leggings, sweaters, etc. So it was not at all difficult or time consuming to locate what you're interested in. Chances are you'll find what you're looking for. They even had a section of holiday themed clothing upon entrance & other items throughout the store, such as Christmas cards. They also have self checkout stations that accept cash & card payments. You can bring your own reusable bags, or they have some available for purchase at a low cost. We got a nice, reusable Savers bag for just $1.99! Many designer & store/name brands here too. In just one trip, I found clothing by Old Navy, Tommy Hilfiger, Adidas, Hanes, Justice, American Eagle, Express, Children's Place, Anne Taylor Loft, Calvin Klein & plenty others. Well worth a look if you enjoy thrift shopping! I was definitely impressed & will return."

"Prices are some of the lowest in the chain, and they still do the weekly color discount (last I checked). Stock tends to fluctuate month to month. However, lack of changing rooms (they require you to purchase to try a thing on, and will give you only store credit on the day you try to return if it doesn’t fit) and a new policy of “private/employee-only” restrooms really brings down the star rating of the store."