The New Place Nails 1465 Woodbury Avenue, Portsmouth, NH 03801

"I had the best pedicure i have ever gotten! And it was a basic pedicure. They were so careful, thorough and precise. The massage was great and my nails look fantastic!!!"

"DO NOT GO HERE! I hate bashing on peoples businesses, but I feel like I would be doing a disservice to the community if I didn’t talk about my experience. This place is the worst nail salon I have ever been to. I asked for a basic manicure and pedicure. It is clean and they are friendly, but the work is awful. I was in the chair for 3 hours. Not waiting, they were actively doing my toe and finger nails the whole time. I had the same color for my feet and hands. The pedicure was not the best but not awful. My nails were medium length, not too short and I had asked her to just try to even them and square them. She tried doing a couple nails then asked the guy to do it. He began filing them so unevenly, I was so shy but I had to tell him that they were uneven. I ended up just telling him to round them because of how bad they looked when they attempted square. Not only the filing job, but the basic paint job was AWFUL. They were so sheer and smudged. I didn’t realize how bad they were until after. I asked one of the other guys if my nails were dry and if i I could leave, he said yes and as I grab my card lightly and they chipped immediately. I went back the next day nervous to tell them and ask for a refund. I showed one of the ladies the nails and she just smiled. They would not give me a refund, I told them they could take them off if they wanted so I could get a refund. She insisted on fixing them. I sat down and got the same guy that messed them up the first time. I showed him how bad they were and instead of taking them off right away he tried PAINTING OVER THEM. I can’t make this up. I told him to take them off and asked nicely to just try to repaint them the best he could. I ended up having to beg him to do another coat. Overall, I spent 4 hours in total at this salon. I am thankful they redid them, but even with them redone I could’ve just done it myself. Please do not go here. I added some pictures !"

"I can’t enough good things about this place! They never fail to do an incredible job, and they’re always going above and beyond to make sure their customers are satisfied. Always happy after my appointments!"

"Made a appointment the day before for 10:00 am and sat in the chair and waited for about 45 minutes until they even started. She kept pausing my nails to talk to her coworker or just look around but overall I’m in love with the nails there super cute. I just wished there service was a little bit better. Definitely might go back again!"