Santa Fe Burrito Grill

"ALWAYS MISSING SOMETHING!! :( Check your bags if you’re personally picking up because guaranteed something is missing! If you get delivery, good luck, even notes don’t help!"

"Go for: Substantial portions, the carnitas, and the roasted jalapenos. Avoid if: You are hoping it'll be exactly like Chipotle. Something surprising: The place has a really nice outdoor back patio, but the tables and chairs are rarely set up, even in the summer. Reservation needed? No, it's a fast-fresh restaurant. Overall Experience: 4/5. The people are friendly, the food is quite good, and the portions are huge (including the choice of meat. It's hard to believe there aren't more places like this in East Boston. Get the potatoes instead of the rice on your burrito/tacos. Value for Price: 4 Sanitation: 4 Food Quality: 4 Menu Precision: 4 Service Quality: 4 Timing: 4 Decor: 3 Access: 3 — 5 among the best 4 strong 3 not too bad 2 mediocre 1 never again"

"I really hate to leave a negative review as they are new and I've had good experiences the first couple of visits. I ordered a Ground Beef bowl via DoorDash (big mistake). Upon taking a few bites, I noticed a piece of hair towards the middle/bottom of the bowl. I understand things happen but DoorDash was unhelpful so I tried calling the restaurant. There was a language barrier as the person who picked up the phone only spoke Spanish and hung up on me. Very unfortunate situation as I typically enjoy the food and service here."

"Friendly and quick service. Restaurant is clean and has a large cute mural inside. All the food options are customized by you as part of the ordering process (similar to chipotle). Tasted great and intend to be back in the future - my partner is probably going to be a $5 burrito Monday regular. Nice to have a new reliable no-fuss option in the area. Looking forward to trying their margarita!"

"Incredible burritos and bowls made with fresh ingredients. Prices are reasonable and staff is very professional. They offer $5 burritos/bowls on Monday. So good! Thankful to have Santa Fe Burrito Grill in the neighborhood!"