Chick-fil-A,

542 Westgate Drive, Brockton, MA 02301

"Went to this location for the first time order at least 30 dollars worth of food and waited for my order. One of the employee's came over called out a name and took the order back. Meanwhile there was more custermers behind me that placed orders, at least 3 to 4. I waited at least 4 to 5 minutes for my order when I got my order went back to my car looked at my food the order was incorrect went back inside to get the manager some young woman as a manager came up to me looked at me as if she did not know what to do. I said you gave me the wrong order showed it to her I was inside the store I seen her in with an employee hugged up. I will neverI will never ever return to that location. They don't care about their customers (remember I am a Manager for a High Standard Restraunt) and our customers come first"

"This is my first time feeling the need to give me fast food restaurant review. Not only the food is good, but the service is superb! Nothing feels like a fast food restaurant, besides the food coming fast. This places always clean and well stocked. The manager is always nice and attentive. Even the rest of the workers are pleasant without an attitude like most fast food restaurants. My family actually feels excited to go to a chain restaurant!? I really hope the owner recognize this kind of performifrom his team. I really hope the owner recognizes the performance of this team. Devin + family"

"Ordered a grilled chicken meal, sandwich was cold when received (dine-in order with normal waiting time about a few minutes) and the large fries was as you see on the photos. I never received dissatisfaction from Chick-fil-A from any other places. So disappointed! I wish to have time to talk to the manager that time!"

"Horrible service right from management! Doesn’t believe in customer satisfaction! Went in and ordered a Cobb salad, large fries, and a sunjoy (didn’t specify size) but they gave me what appeared to be a medium cup. Ate my food and wanted to get a refill of another sunjoy except this time I wanted to try the watermelon.. asked for a refill with the same cup, and they said no they don’t do refills that I would have to pay for a new one. Fair enough.. got in line and ordered a new one. Except this time, they downsized my cup size. What they gave me was a small ice coffee cup that shows check boxes for original, vanilla, and other. The I guess owner or manager that was working the registers implied that they only have 1 size for the sunjoy. I told them that I just had a bigger size.. and he said he’d have to talk with the team because that’s not supposed to happen instead of just agreeing with the customer this time and offering customer satisfaction. Fine. But why does their advertisement right above them specify “medium” in the images and the size in the pictures are different from what I received??"